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Old 05-03-2014, 10:17 AM   #1
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Randy Houser

In case anyone hasn't heard this enough, I just want to echo previous comments that Randy Houser, from Forest River Diesel Division in Elkhart is the man! Had an issue with some work done at freightliner facility that dealer said was not covered under warranty, called Randy and within a half an hour of speaking with him, got a call from the dealer saying that Freightliner would cover the repair (kudos also to freightliner). I am glad to see that Forest River stands behind their products, and even more glad to see outstanding representation in people like Randy. Thanks again for your help Randy!
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Old 05-03-2014, 12:20 PM   #2
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I totally agree. Randy and FR has stepped up several times to make things right. Its nice to here positives rather than negatives all the time. Thanks for sharing.
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Old 05-03-2014, 10:54 PM   #3
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X3!!!!
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Old 05-04-2014, 08:42 AM   #4
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Totally agree!!! Randy is a real asset to Forest River and to us owners! He has gone above and beyond the few times we really needed him!


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Old 05-04-2014, 09:43 AM   #5
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Quote:
Originally Posted by 62_inrightlane View Post
Totally agree!!! Randy is a real asset to Forest River and to us owners! He has gone above and beyond the few times we really needed him!


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X2!! Couldn't agree more!
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Old 05-05-2014, 10:24 PM   #6
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What's his number? I have an A/C issue
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Old 05-06-2014, 09:27 AM   #7
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His number is: 574-522-1583 and his email address is: rhouser@forestriverinc.com
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Old 05-06-2014, 12:59 PM   #8
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I'll add my accolades to Randy's resume. He's top notch and really helped me out with our issues.
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Old 05-06-2014, 02:00 PM   #9
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Just to add to this when dealing with FR I will add Andy and Warren to the attaboy list. They all three go above and beyond what is expected.
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Old 05-06-2014, 07:18 PM   #10
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Phil, Andy Thompson certainly is worthy of the att a boy He has stepped up to the plate with some parts on a couple of occasions.

What is Warren's role? So many have stepped up the whole team deserves art a boys!

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