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Old 08-14-2014, 05:45 PM   #1
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Join Date: Oct 2011
Location: Alberta Canada
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Randy Houzer

Does anyone have contact information for Randy. My wonderful Lippert Step needs to be replaced for the third time in less than 3 years. Each time I have the motor replaced it dies again after one or two trips. I does that ratcheting thing each time it retracts.

I am hoping that he can either give me some help with Lippert of suggest àn alternate step that will last more than one outing

Tim
Calgary Canada
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Old 08-14-2014, 06:07 PM   #2
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Location: Colorado
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Rhouser@forestriverinc.com is his email address.
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2011: 54 days, 2012: 218 days, 2013: 175 days, 2014: 196 days
2015: 188 days, 2016: 72 days, 2017: 185 days: 2018 182 days
2019: 156 days (2009 Berkshire, 390QS, and toad)
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Old 08-15-2014, 05:56 PM   #3
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Location: Charleston County SC
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See posts on "Broken Steps". You are not alone on this issue and I am sure Randy or Mitch will help you out. Randy's phone number is (574) 295-2117. Either will help you get the issue resolved. Good luck and i hope you be as satisfied as I am with FR.
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