On my 2013 Berk the lower door latch would close, but not the top deadbolt. I filed away, but to no avail. I tried disassembling the jam pin, and sheared off one of the four retention screws (three will hold it securely, thank heavens, because I wasn't able to back the sheared off screw shank out).
Then someone in the trade pointed out that to close it, one had to lean a little weight into closing the door, rather that just using velocity, i.e. don't just slam it quickly, but close it slower while leaning into it a little. WORKS! Boy, did I feel stupid.
Same thing when closing it from the inside; after pulling inward as you slam it, check to see if the deadbolt easily closes. You can tell who has this type of door in a campground - you can't close it properly without making a little noise.
Also, the pin on the jamb is a "floating" (self-centering) design - it's supposed to be moveable. Don't mess with that stuff.