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Old 01-13-2015, 02:22 PM   #61
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Dan I will never understand why RV places turn down business. What's the down side? When I was in sales I wanted every scrap big or small. Small jobs turn into big jobs more often than not.
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Old 01-13-2015, 03:06 PM   #62
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Dan I will never understand why RV places turn down business. What's the down side? When I was in sales I wanted every scrap big or small. Small jobs turn into big jobs more often than not.

X2. And good service may turn into future sales....

Rich
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Old 01-13-2015, 03:12 PM   #63
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Phil, I guess they do pretty well with just sales. I can't even find a link on MSRV website for service.

On the other hand United RV promotes their service very well.

In my business, I wanted all of the customers of any size I could get also as most would repeat eventually if we served them well. It worked pretty well for us so I was able to retire early after just a few years in business.
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Old 01-13-2015, 10:36 PM   #64
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Well low and behold a set of plates showed up at my house today.
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Old 01-13-2015, 11:52 PM   #65
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The reason why one RV service places don't like to take work from people was explained to be by a no. Selling dealer that fixed the slide on my 400bh. He said that the problem is the book hours that FR uses is not enough time to actually do the job. For example FR only pays 15mins to replace the house water pump. If you look at just the pump and its location it is only a 15 min job. But, you are going to spend the time to pull the RV around, drain the fresh water tank, change the pump, put water back in the tank and then test the pump to ensure its working properly. He said that job is more like a hour to 1 to 1 1/2. His shop would only get paid 17.00 for the 15 mins. He said that type of practice only encourages fraud because the dealers the "find" other things wrong to add to the bill that are not even broken just to cover the cost of the actual shop time.


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Old 01-13-2015, 11:54 PM   #66
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Sorry that was so poorly written. I didn't go back and correct the spellchecker. Hope you understand what I was trying to say.


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Old 01-14-2015, 10:13 AM   #67
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Update on my original post. So after they installed the plates on my slide, it is still not squared up to the motorhome and is still mis-aligned. After speaking with randy he wants me to bring the coach to the factory and let his guys fix it. So looking like spring time I'll be making the trip to FR.

I was just wondering if anyone has heard of FR picking up the cost of the trip up there since it was a problem that was their fault and it's not a fix that my local dealer can handle.

Thank you

Jason
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Old 01-14-2015, 04:14 PM   #68
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Quote:
Originally Posted by Campin Cajun View Post
Well low and behold a set of plates showed up at my house today.
And mine showed up this morning too. I'll try to post some pictures when I get to my computer.
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Old 01-14-2015, 04:49 PM   #69
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For those interested, here are pictures of my slide out plates.
For kitchen slide out on a RB model.
8 inches wide
20 inches long
about 1/8 inch thick
countersunk holes about 3 inches apart.





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Old 01-14-2015, 06:19 PM   #70
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Dan did it come with screws? If so what kind and how long?

Thanks, Mike
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