Originally Posted by Campin Cajun
I wanted to update this problem.
It was the soft shaft from the electric motor to the gearbox that was broken. Warranty covered the repair.
Last time I had the coach in for some other services the kitchen floor was gouged. The dealer covered the cost of that too.
Can you e-mail me a lit of parts/repair needed? I have a 2013 390BH and the slide is stuck in. My pix look very much like yours--the thing connecting the motor and gear box looks like some thin shaft that has silver tinsel wrapped around it. Motor runs but no tension on the chains, so I think the gear box is not engaged.
I am trying to advance order parts so I don't have to leave it at the dealer for an extended time while they figure it out.