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Old 01-22-2014, 09:54 PM   #1
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Stair retraction problem

I have Lippert retracting stairs on my 2011 Berkshire 390QS. When I was putting the bus away for the season, I noticed that when the stairs retract, they go in and continue grinding for about 5 seconds. The slide out silently.

What is the problem and how difficult a do-it-yourself fix is it?
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Old 01-27-2014, 11:02 AM   #2
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New motor fixed mine. FR comped mine, just had to install it myself; not a big deal if you're the slightest bit mechanically inclined. It's a well known problem with the Lippert steps, so you may get yours comped by Randy H too, even though you're probably out of warranty.

Boowho??
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Old 01-27-2014, 07:34 PM   #3
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My stairs just open and close as they please - while I'm driving down the road..... Been in shop twice but can't find cause.... Drives me nuts....
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Old 01-27-2014, 09:34 PM   #4
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Quote:
Originally Posted by ernest917 View Post
My stairs just open and close as they please - while I'm driving down the road..... Been in shop twice but can't find cause.... Drives me nuts....
Baloney..... They're BS'ing you.... There's only two things that can affect these steps (assuming the linkage is properly adjusted and no shorts in the wiring).

First is the motor; second is the control box. (PERIOD!!)

In your case I'd bet on the control box.

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Old 01-28-2014, 10:47 AM   #5
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How do you know your steps are moving? On my coach, I swore this spring that mine were moving also. However, after some investigation, I found that the plastic that FR uses for the right hand wheel well is not rigid enough and "flaps" in the wind. The sound it makes is just like the one the steps make. I've now verified this because the steps on mine are frozen (thanks to negative temperatures in Iowa) and I still hear the sound.
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Old 01-28-2014, 11:15 AM   #6
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I'm sure the steps are moving.... I've had people pull up next to me at a red light, blow their horn and point down at step...
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