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Old 08-09-2012, 01:03 AM   #1
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Step stopped working

I get home and park the Berk after getting it from the storage unit. I leave for my sons school meeting for 30 minutes or so in my car . I Come home to move the Berk to the front of my house from the neighbors. The step worked then. I move it maybe 50 yards to the from of my house. I open the door and no power step? I check the fuse in the drivers side front bay and fuse 3 in the middle fuse compartment is good. I also turned off the battery switch to "reset". That did not help as well. Any ideas?
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Old 08-09-2012, 07:40 PM   #2
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Could be one of two things, the motor or the control board. This happened to me and the control had to be replaced. Now I am having the motor replaced. Lot of issues with theses steps, should be under warranty for 2 years. Hope that gives you some ideas.
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Old 08-15-2012, 12:43 AM   #3
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Was the engine on or off at the time ... and was the step switch inside the front door turned on or off. Also ... was the battery disconnect turned on or off
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Old 08-18-2012, 12:47 AM   #4
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I hope you got the step working. If not, did you try manipulating it(see hammer) from behind the steps while someone opens the door? You can also spray moving parts with WD40. These things are fickle and don't usually break.

If you did get it fixed, how did you do it?
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Old 08-18-2012, 03:17 PM   #5
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Just replaced the motor on mine, knock on wood so far so good.
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Old 08-19-2012, 01:21 PM   #6
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Quote:
Originally Posted by lefaivre
Was the engine on or off at the time ... and was the step switch inside the front door turned on or off. Also ... was the battery disconnect turned on or off
Engine was off switch was on (working position) battery disconnect was off (had power to coach.
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Old 08-19-2012, 01:23 PM   #7
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Quote:
Originally Posted by billygo3251
Could be one of two things, the motor or the control board. This happened to me and the control had to be replaced. Now I am having the motor replaced. Lot of issues with theses steps, should be under warranty for 2 years. Hope that gives you some ideas.
I'm bringing the coach to Canyon City after our Labor day camp. I have a list of things that need to be looked at. The dealer is located about 1.5 hours from my house. So I hook up the tow dolly and bring a car along with me so i can get back home.
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Old 08-19-2012, 01:33 PM   #8
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Clean the ground connection before you replace any parts. It should be pretty close to the motor, attached to the chassis.
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Old 08-19-2012, 01:34 PM   #9
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Should the step have some routine maintenance, i.e. Greese every so often? Don't remember anything about maintenance on the steps

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Old 08-19-2012, 04:00 PM   #10
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Yes, you should lubricate the moving parts periodically. I use a product called BoShield. Lubricates and does not attract or hold dirt.
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