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Old 11-22-2012, 07:05 PM   #11
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Originally Posted by EJM4 View Post
I called Girard directly this week in regards to my problem. They tried to dismiss the issue as I did not understand how to use the unit. I informed him I do understand the unit and have read countless articles on how the unit in my coach has failed and they no longer install this unit. He then informed me I was incorrect once again. I was getting no where with him. He said I needed to measure the water temps and call back.

I was not satisfied so I called my salesman at LazyDays and ask what I should do. He had their on site Forest River rep phone me for details. He then called Girard and emailed this attachment. My unit would be the old style and need the wiring changed. I am waiting to hear how to proceed with the repair.

Amazing how Girard blew me off and to find out there is a service bulletin for this unit.

See attachment.
I received the attachment in the mail from Girard along with a coupling to install if I wanted to convert ours. I keep it on low and we have plenty of hot water so I never did the conversion.
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Old 11-22-2012, 09:54 PM   #12
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Originally Posted by 62_inrightlane

I received the attachment in the mail from Girard along with a coupling to install if I wanted to convert ours. I keep it on low and we have plenty of hot water so I never did the conversion.
Not sure where you live, but when the water you are heating is cold - you may not have hot water.

I installed a jumper wire at the magnet and now the Auto / Low switch operates as a High / Low switch like the new versions except the new ones have a dial adjust the temp.
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Old 11-25-2012, 10:39 AM   #13
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With very cold water from the hookup, I have had the best luck with shutting off the cold water valve that controls the shower supply. This is in the wet bay. Once that valve is closed, only water which passes through the heater will go to the shower. Otherwise, the shower mixer valve will probably let some unheated water into the shower head. If that water is 40 degrees, you'll notice it!!

As a corollary, if I have that valve closed in Florida, where the water coming out of the tap is already about 80, I practically burn myself in the shower!!

Yes, the overall system is more difficult to manage, but I get to take hot showers for as long as I want!
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Old 11-25-2012, 09:11 PM   #14
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hot water problem

I just purchased a 2013 Berkshire 390 RB, took it out for the first time this weekend and could barely get warm water for a short period of time. It has the Girard tankless with the dial control switch, but the flame does not change at all switching it from low to high. Has anyone had this problem? Thanks
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Old 11-25-2012, 09:20 PM   #15
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What part of the country do you live in? Was the incoming water warm or cold. If you are in the Northeast where the water is cold this time of year, you will want to have have it high.

Did you try regulating the water flow with only the warm water and not using any cold water?
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Old 11-25-2012, 09:56 PM   #16
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We live in South Jersey, but we were in Ocean City Md. this weekend... Yes we tried using only the hot water and even turned it down to a very low flow and could barely get enought warm water to wash dishes. Didn't even think about trying the shower! Had the control dial on max, no help. Isn't the flame supposed to increase when changing from low to high? Had no differance in size of flame.
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Old 11-26-2012, 07:04 AM   #17
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Redneckmf -

Sent you a PM with a phone number to help you out.
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Old 11-26-2012, 04:58 PM   #18
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Quote:
Originally Posted by EJM4 View Post
Not sure where you live, but when the water you are heating is cold - you may not have hot water.

I installed a jumper wire at the magnet and now the Auto / Low switch operates as a High / Low switch like the new versions except the new ones have a dial adjust the temp.
Earl, I must be one of the lucky ones. I have hot water when it's 38 in Michigan during the spring and hot water when it's 95 in Georgia.
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Old 11-26-2012, 10:43 PM   #19
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Thanks Earl, I gave him a call today,but he's out of the office til Dec. 3. I'll try again then. Really appreciate your help. Nels
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Old 03-10-2013, 07:40 PM   #20
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Back to square one again...

I thought ours was fixed. We last used the coach in SC during Thanksgiving with no issues. Stuck it in the storage building for a couple of months. Made a run to Western Ohio this weekend. Used the fresh water tank and the water was cold! Could barely get warm water at best!

There has to be a better system. Frustrated!
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