i've found that FR warranty reps respond better to emails, than phone calls/voice mails.
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Dan-Retired California Firefighter/EMT
Shawn-Musician/Entrepreneur/Wine Expert
and Zoe the Wonder Dog(R.I.P.)
2016 PrimeTime TracerAIR 255, pushing a 2014 Ford F150 SCREW XTR 4x4 3.5 Ecoboost w/Max Tow Package
4pt Equal-i-zer WDH and 1828lbs of payload capacity
JT-
Not sure when you tried to contact Randy but they have been having some severe weather in Elkhart. Below zero temps and a lot of snow. I know they were closed for a few days last week because of the weather.
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Tom and Margaret
2014 Berkshire 390bh-60
I figured that. I left randy a message but haven't heard back from him. He is usually really good at getting back to me whenever I call. I'll try again next week.