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Old 09-20-2015, 07:03 PM   #1
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Cable TV Not Working :(

Hi folks. Very nice to meet you all. We are new to this forum and I hope someone has the answer to this question as the whole process of elimination game is not fun anymore.

We have been using the antenna for TV viewing since we bought our 2015 Forest River Sierra 371 REBH. We just got cable Internet and TV and have started hooking it up. There seems to be an issue with the signal though to two of the three rooms.

The modem/router only works when hooked up in the bedroom. It does not work when hooked up in the living room or bunk room.

The same goes for the television. I cannot get a cable signal to the cable box in either of the other rooms. Why is this?

There is an antenna booster button in the bedroom which I know should be off when using cable instead of the antenna. It is off right now and that is the reason I am able to get a signal in the bedroom.

I would really appreciate anyone's help getting the cable signal to work in the bunk and living room. Thank you in advance!
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Old 09-20-2015, 08:02 PM   #2
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I'd pull wall plates and check connections
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Old 09-20-2015, 08:39 PM   #3
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Well the thing is that they all get signal from the antenna. In fact we have been watching tv on the bunk and the living room tv's for months.

The minute we tried to run cable through the lines is when we had the issue in those two rooms.
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Old 09-20-2015, 08:42 PM   #4
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on cable, did you put tv on cable and do a channel scan?
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Old 09-20-2015, 09:16 PM   #5
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I sure did.
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Old 09-21-2015, 12:03 PM   #6
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I had the same issue. I pulled the junction box out of the wall and had my buddy ,who works for cable vision, bring his tools over and redo the cable ends. Turns out they did s crappy job on installing cable ends. Now picture is great.
I might also add that this issue appeared a year after having the camper and had used cable in it a week earlier. Strange heh?
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Old 09-21-2015, 01:11 PM   #7
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Not sure if this is relevant to your system or not but on ours we have to turn off the power to the antenna system when hooked to cable.
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Old 09-21-2015, 02:43 PM   #8
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The easiest way to find out what's going on is to run a continuity check from the wall inlet from your cable box to the outlet side of the TV not receiving a signal. If you don't have a meter, one of your friends that's a electrician or cable repair man will have one.
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Old 09-21-2015, 07:52 PM   #9
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Thank you for all the responses guys. We have a cable guy coming from Comcast tomorrow. Hopefully he can figure it out. I'll let you all know what happens. Wish me luck.
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Old 09-21-2015, 08:41 PM   #10
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did you press the itty bitty tiny button on each of the wall boxes?
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