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Old 10-18-2007, 04:25 PM   #11
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Per many posts on the Motorhome Magazine Forum, Forest River DOES own Concertone. There are no repair facilities. Either it is still under the 1 year warranty, or it costs $500 to replace the head unit. Countless people have had issues with it. No website online, must go through your dealer to swap it or buy another. No factory reconditioned units available.

My first one work for a couple of camping trips. Dead soon after. Audio would drop completely out, then work or drop out again as I changed channels or functions.

RVW was quick to send me a replacement, and paid for the shipment. I'm an electronics tech, so I preferred to do my own work. The new one works better (so far), but still isn't perfect. Still is a bit loud with the volume set at 1. Not a problem with the A/C running, but when cycled off, still a bit loud.

The TV tuner is a bit crude. Channels can be easily over-driven compared to neighbor's TVs.

My warranty just ran out, and if this unit fails, I'll install the JVC system I bought at Sears. It does all the same functions EXCEPT it has no TV tuner built in. Plays CD, DVD, MP3, has AM/FM/Weather tuner, Dolby sound, etc. Only $109 IIRC on sale. I planned on adding a VCR to this to have a tuner. So for about $200, I can replace the current system.

I will post pics/details about this system later...
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Old 10-18-2007, 04:34 PM   #12
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I also Wish that they would have come out with the digital/ analog tuner combination on the unit , beause the tuner will be useless in 2009 when analog goes bye bye.
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Old 10-18-2007, 08:32 PM   #13
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i am very interested in the jvc system you are talking about. does it work on 12volts? . i see it has most of the functions. does it have the surround sound and ability to control the "a" "b" and "c" channels??? could you post some information please. i could care less about the tuner because i bought my own lcd tv. i put in a 20" lg lcd. i has its own tuner and also picks up the new digital signals great. i could not believe the picture when i was camping near detroit mich in sept and picked up 40 digital channels. i cannot wait till 09 when all has to be broadcast in digital. i have been searching for a reasonable replacement but could no find anything that has the functions and works on 12volt.
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Old 10-19-2007, 10:22 PM   #14
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Quote:
Originally Posted by skidoonut View Post
i have tried 9 new zx600 models. all were junk. we have a call into concertone. they are taking 4 of the units to the testing bench to show the girl that tests them that they are no good. maybe i can get a good one now??
lol
Ok so now I am PO, right after I bragged about my new POS Concertone, the kids were watching blues Clue the thud rattle, it sound like the DVD mech fell apart,Well this will be my third and they better cover this under warranty since my 1 year is about up!! UUUUUUUUGGGGGGGHHHHH!!!!!!!!! skidoonut you were right!!!
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Old 10-20-2007, 07:38 PM   #15
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Agreed.....there is much chatter here and on rv.net about the "improved" ZX600 unit. Sorry...I have one that is 4 weeks old and it has tremendous static on all audio inputs...I have rewired the power and speaker connections (they use wire nuts with no solder...bad) and will return my unit for a warranty replacement as soon as I can get a reliable turnaround time. If the ZX600 is an improvement over the 500, I cant imagine how bad it must have been. Im not expecting much from the warranty replacement but will at least make the dealer and FR try to resolve the issue
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Old 10-21-2007, 10:16 AM   #16
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My coworker, now a retired friend, also has a Rockwood ('04), and his Concertone also died. He's taken the head unit apart and said is was disposable. So poorly made that it wasn't worth rebuilding, and no way he'd pay $500 for a new one now that his warranty has expired.

He was the one that replaced it with a JSI stereo (not JVC, sorry), 400 Watt, model JS5010. I bought mine at my local Sears, but you can probably buy them online as well. As mentioned in my earlier post, it lacks a TV tuner, so I planned on adding a VCR with it for this function.

I noticed Rockwood used quick splices behind my Concertone unit. Jeez I hate these things. Always had mixed results when these were used on trailer wiring, and ultimately had to replace them.








Here's a picture of the installed unit in my friend's Rockwood:











In these pictures, the Concertone head unit was still in place, though disconnected. He plans on making a matching wood frame with speaker cloth, to cover the hole. I would probably make a small instrumentation panel, with indoor/outdoor temp, battery voltage, line voltage, etc. (I am a geek ya know).


My S/N ratio is fine in the stereo/cd/dvd modes. But the TV tuner is junk. It is easily overdriven. The concept was an excellent one, but was very poorly built. I'm on my second unit, and my warranty just expired (camper is a year old this month). I already bought the JSI unit just in case, and have it in my garage, ready to go. I figure it's only a matter of time before the replacement fails. One of the button lights has already died, another one is twinkling.


When/if mine does fail, I don't have a shelf available like in my buddy's trailer. But the panel that the XM receiver is mounted in has nothing behind it. Wasted space. I'll cut that panel out, trim it, put in a shelf, and mount the JSI unit and a VCR:




Hope this has been helpful.
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Old 10-22-2007, 10:17 AM   #17
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2manytoyz turned me on to an all-in-one unit as a possible replacement for the Concertone POS....wont fit in the hole but is a cheap alternative to going thru countless warranty replacements. I found many on e-bay for 20 to 50 bucks...they are certainly throw-away units if anything goes wrong, but that have to be better than the Concertone crap. Google JS5010 and see what you find. Should have mine this week and will see what it amounts to
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Old 10-22-2007, 05:55 PM   #18
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only trouble with that unit is it appears to run off 110volt not 12 volt. it would be nice to have a radio when boondocking without having the gen running. has anyone heard of a 12 volt unit??
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Old 10-22-2007, 10:20 PM   #19
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Does this unit have a TV tuner?
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Old 10-23-2007, 07:21 AM   #20
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2manytoyz said in his last post that it does not have a tuner.i don't care about the tuner as the "lg" lcd tv i put in has a tuner that works on analog and digital channels. i cannot wait till all channels are brodcast digital in 09. the unit 2manytoyz is talking about looks to be 110v. wish it was 12v.
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