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Old 10-06-2007, 01:20 PM   #1
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concertone

i just picked up a 2008 rockwood 2701ss in the middle of aug. i have had some minor issues. Had a small electrical fire in the wiring that goes to the side out for the microwave plug. i have also installed 9 new concertone units with no luck in getting the rear surround speakers to emit anything but static when watching a dvd. they work ok if listening to the radio. i have proved it to the unit because the speakers are ok in other modes. also a couple of the 9 units that had a wistle in the fm tuner, but only in the surround sound speakers. if i switched to outside speakers or the bedroom speakers it was clear. The dealer has been great as it is a friend of mine but i am getting upset. forest river is not fixing the problems in these radio's. when are they going to step up to the plate and fix this. i can prove it is the unit because i can bring a known good speaker to the dealer and hook it to a battery in the showroom. if i move the speaker from speaker wire to speaker wire, it has noise on the rear speakers. i hav edone extensive testing in the trailer and found multipul mistakes in the wiring but i have fixed them all and still have the touble and none of the troubles would cause my trouble. like i said i can make it do it on the showroom table. has anyone else had this much trouble??????
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Old 10-06-2007, 01:25 PM   #2
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i just proved that the last shipment of 4 more radios defective last night. the owner (my buddy) of the dealership, wants to rent a truck and drive to rockwood and drive the truck right though the front door. rockwood better step up soon because i am getting p.o. i have a good temper but this is starting to make my blood boil.
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Old 10-08-2007, 02:38 PM   #3
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Concertone....what a joke. Can't wait for mine to blow up so I can put in a real system.
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Old 10-08-2007, 03:00 PM   #4
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I just took delivery of my 08 and the system worked perfectly.
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Old 10-08-2007, 09:35 PM   #5
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have you found anything that will replace it with all the same functions or more??
i have looked but cannot find anything. let me know if you know of anything. thanks.
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Old 10-08-2007, 09:52 PM   #6
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Originally Posted by skidoonut View Post
have you found anything that will replace it with all the same functions or more??
i have looked but cannot find anything. let me know if you know of anything. thanks.
yeah really let the secret out
my concerotne has been flawless except it gets hot and i added a 12v fan to push some cooler air into its cubby hole.
as a side note...forest river dont own concertone, they will send you a new one until either you give up or they run out, they fwd them back to concertone.
i went through several microwaves
its unfortunate these units have such issues, it aint just in forest river products either.

good luck, sorry to hear about the issues you are having
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Old 10-17-2007, 06:48 PM   #7
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My Warranty is about to expire and decided to contact my dealer about the Concertone and lcd tv problems I have been having. I work on consumer Electronics for a living . So I asked them if they could send one so I can install. I have recieved the new stereo unit and was happy to see it was an upgraded model old unit was zx500 and hummed remote didnt work only close range. The new Mod is a ZX600 I think, anyway much better quality, and sound quality is outstanding. I have not recieved the lcd tv yet But was happy to hear the upgraded lcd tv is a 19 inch not the 15 inch it originally came with. I guess they got the memo of how crummy the other units were from all of us fellow rvers. It would only be fair to recall for the ones who are over the year warranty!!!
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Old 10-17-2007, 09:36 PM   #8
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i have tried 9 new zx600 models. all were junk. we have a call into concertone. they are taking 4 of the units to the testing bench to show the girl that tests them that they are no good. maybe i can get a good one now??
lol
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Old 10-18-2007, 05:44 AM   #9
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I have a problem with mine also, no tone control, I may change it out and install a Boses system, then my entertainment system will be worth more then my camper.
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Old 10-18-2007, 09:16 AM   #10
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i have tried 9 new zx600 models. all were junk. we have a call into concertone. they are taking 4 of the units to the testing bench to show the girl that tests them that they are no good. maybe i can get a good one now??
lol
Holy Cow!!! Maybe I just got lucky, or maybe right when my warranty expires I will be putting in a real unit. From what I hear , I think Forest River Owns Concertone, you would think they would only concentrate in the trailer business and outsource the electronics (Not China or foriegn country) right here in the United States!!
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