Originally Posted by maxwell18
Just got an e-mail back from bob at concertone about the concertone junk in my RV. Sorry about your inconvenience, but if you pay $250.00 and join their maintenance plan they will send me another unit. Same old song and dance. The only difference this time they did respond back to me.
20011 camped 17 days.
Wow! It it's one of the 600 series units, I would pay $2.50 for it.
They have a major problem and as you said, they need to stand up and deal with it. Dometic has, why not Concertone?
I have a lot of sympathy for Bob. He is in a bad spot.
My frustration with Concertone is not directed at Bob at all.
In fact I wish he'd been around when I was going through my Concertone issues.
Some folks need to remember that a negitave comment about Concertone is not necessarily personal attack on Bob but shear frustration with a problematic piece of equipment.
I do not advocate name calling or hiding behind your avatar taking pot shots at people.
The administrators of this forum recognized that there were obvious issues with Concertone equipment or they would not have given it it's own sub-forum.
I spent under $150 and put a whole new system in my rig.
Others have done the same.
Now if Concertone is offering to give you one of the newer units for $250 then you might reconsider.
Just my 2 cents.