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Old 10-14-2012, 06:17 PM   #101
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This is a photo of the faceplate off...not sure why the RCA cable are just hanging there. I'm not quite sure I'm comfortable taking out the Genesis system, especially since the unit is only a week old. So, I may simply connect the system directly to the back of the television via the extra HDMI input.
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Old 10-14-2012, 06:50 PM   #102
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There are only 4 screws that hold the radio in BUT you are right it is really easy to break the plastic tabs that hold the trim piece on.

The "extra" Yellow/Red/White sockets are additional inputs for the wallplate. The black wire that goes into the tangle behind the radio is the output of the wall plate that goes to the input on the radio.

The switch on the front must point to the sockets you are using and the radio must be set to the input the wallplate is plugged into.

If you are uncomfortable removing the radio from the cabinet and can't see the radio's back wires from the wall plate; you are better off taking it in to the dealer and let them do it.
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Old 02-10-2013, 09:12 PM   #103
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Mr. Fields:
At the end of last season, while using our Concertone ZX700 (3 years old) we noticed a crackling/static sound coming through all the speakers intermittently. A short time later we heard a pop-like sound and then silence. The unit itself was still lit up as if it were working properly, but we couldn't get sound from any of the speakers. We tried resetting but this didn't work either. We checked all connections but none were loose. I read through this thread and saw what looked like some similar complaints but did not see any response that might be helpful. Can you tell us if there is anything we should try before we give up on the unit? My DH wants to replace it with a Jensen but I am hoping we can get the present one working again. Thanks for any help you can provide.

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Old 02-20-2013, 10:05 AM   #104
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I apologize for the inconvenience. If you pulled the fuse for one minute and it did not resolve your issues, then unfortunately it looks like you will need to replace the unit.

Considerations when changing from a ZX700 to any competitor:
1. You will no longer have 5.1 Surround Sound
2. This means your center channel speaker will no longer work
3. You will need to add an external amplifier to continue using your sub woofer as no competitors have a built in sub woofer amplifier.
4. You will need to modify the mounting hole.
These are but a few considerations.

I realize others have modified their TT's and the funny part is it goes both ways. We have plenty of folks converting to our systems from others as well.

Depending on your objectives when faced with the replacement question it usually comes down to price and ease. If you want to change brands, it will typically cost more in time and money especially to keep the same feature set. Our refreshed ZX800 deals will cost you less in the long run, will add Bluetooth and HDMI cable connectivity for a better picture as well as digital audio inputs allowing for Surround sound ability from TV broadcast signals. Refreshed units look and feel brand new and come with the same one year warranty.

Let me know if you have additional questions.
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Old 03-17-2013, 12:40 PM   #105
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Have installed new tv in my 2009 Rockford 8315BSS. It has the usual wall plates below tv, eg. satellite coax and tv coax, also the multi-input faceplate for games/satellite etc. I also have another wall plate directly behind TV called "Concertone LCD wall plate, with plugs from left to right labeled, antenna, 12V, video, and tv audio. I am using the video plug to bring DVD signal to tv, what are the other plugs for??? I have the concertone zx 600. Thanks
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Old 04-27-2013, 10:31 PM   #106
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we have a gt2.0 that has had an issue since we bought the trailer in march of 2012. I've tried to get my dealer to address the issue but they claim the radio brand is junk and there is nothing they can do. I have a gt 2.0 that in now just out of warranty and refuses to tune to nearly any FM channel no matter how close or strong the FM source. I removed the radio and attached a different antenna with no change. I confirmed the installed antenna is not shorted and has proper continuity. I love the other features that all work,but I just can't receive FM. My dealer now refuses to even look at it as he claims none of them tune properly. What can I do???? I've been fighting this for a year and now am out of warranty. I just found this forum and would love some support or ideas to look into. One more item to update.... As I read more in this forum I tried the hold mode ten seconds reset. The radio now stops during a scan at about 6 stations but that are all very very scratchy. We're closer but still not tuning well. I have a cheap pocket radio with a broken antenna inside the trailer that can tune clean to 12 plus stations in the same location.
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Old 04-28-2013, 07:48 AM   #107
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Have you tried a "hard reset" by removing the fuses, wait a minute; then put them back in?
Sometimes "Control, Alt, Delete" works for more than Microsoft products...
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Old 04-28-2013, 09:05 AM   #108
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Jgilles,

I have the same radio and, although there were issues in the beginning for us (that are resolved), it has always been a great tuner for us. In fact, maybe too good because a scan when at my house often pulled in stations from MI (I'm in WI) that can fade in and out. But, all the local Channel's are clear.

My point is the problem is that your dealer is unwilling to work with you on fixing this. Maybe its your particular unit, but plenty of GT2.0's don't have that problem.

Maybe try calling Concertone directly at the number below or PM member Bob Fields. Good luck!

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Old 04-28-2013, 09:59 AM   #109
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I have done a hard rest. No change. I'll contact Bob and see if he can help me. Thanks for the suggestions. I'll update you all if I make any progress.
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Old 04-30-2013, 11:04 AM   #110
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I hate hearing stories like this! Contact us if you still need assistance.
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