So, I have address the "honest feedback" people have over and over again. If I did not care what you had to say, I would not be here getting into the line of fire. I appreciate you saying "you don't mean to rag", but you do and it does not make me respond any faster. If you need to vent, fine - you can even call and yell at me if it makes you feel better.
I wont get into the he said, she said of your response, but it is very easy for anyone in the food chain to blame someone or something else. Many people here also have units that work perfectly fine, including people who bought units that were built at the same time as yours.
I have demonstrated I am interested in facts, which is why I ask questions no one else seems to. In this case, I now discover you are reporting a NEW symptom ALONG with your video "jumping" issue. A symptom (un-syncing) I have not seen or heard anyone else report, just as the video "jumping" issue is reported by a handful of people.
My next question would be, was the video "jumping" as it was "un-syncing"?
I apologize if you are annoyed with my questions, but it is the only thing that will get to real answers. Just saying something is broke does not help anything, especially when there is a good chance it ain't broke.
As a general update and as previously reported, the ZX700 has been tested in a number of scenarios and with a number of TVs. It's video output is easily within specifications and it performs as expected on the TV's. The "jumping" issue is NOT a consistent or internal issue within the ZX700 and we are looking at what else it may be.
I apologize we have not identified a particular cause for the small number of cases that have been reported and believe me, I will notify you as soon as I have something to report.
Lastly, I totally understand your RV is broke and not just your entertainment system. I care, I care, I care - really!