Sherri330, you may need to take the unit out and faceplate off to get the disk out. If you want to send the unit to us, I will have it removed and tested for you. Please email me at firstname.lastname@example.org
if you would like me to have that coordinated for you.
Originally Posted by sherri330
I did a search and this was the only thread I found to post my question. I apologize if this has been addressed somewhere else. I have a Concertone zx700 in my 2012 Palomino that is holding my movie disc hostage! I can't get it to eject. I contacted Concertone and they told me to remove the fuse for 60 seconds and try again. When I contacted them to tell them it didn't work, they sent me a list of their other products I could buy. We actually got our trailer in 2011 and the manufacturers warranties have expired. Has anyone else experienced this problem and, if so, how did you fix it? Thanks!