Originally Posted by edcronin01
I contacted DISH shortly after the Wally came out they advised me about the software issue and said they are working on a fix. Seems this should have been done before it it the market!
So there is a software update in the works (supposedly to be available late September, now ... October?).
Also the Tailgater is quite sensitive, need to experiment to be sure that it is pointing south and has line of sight to satellites. Get a smartephone/tablet app that aligns to the three satellites.
Found out that after selecting state and letting it find the switch locations you need to exit the scan when it has reached the full bar search. Then arrow key back to the top of the options (when passing the status) you'll see check marks for 2 or 3 satellites. Once at the top, hit the home key, then the back button, which causes the Wally to go to the next phase and acquire the satellite signals. Sometimes you get sound but not picture (good sign that you're getting close to three satellites).
Remember to unplug the Wally each time you tweak/reorient the tailgater, either five degrees east or west of your previous south location. After doing this a couple times and sometimes moving the tailgater on top of my RV, I have gotten three satellites. If you have the patience, you can find the three satellites!
Hope this helps. Benefit of the Wally is that the remote doesn't need line of sight to the receiver, where as the 211z does!