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Old 08-23-2011, 07:16 PM   #141
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Bob,

Hello... i just purchased one of your refurb'd rv2004s hoping i could use my current satellite radio receiver but unfortunately it doesn't fit. Can you get model specific on what XM receivers would work in this unit?.

thanks
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Old 08-24-2011, 08:05 AM   #142
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Features:
CHASSIS GROUP A, Mounting hole size in inches (W x H) 6.75 x 9.5
AM/FM Radio, Clock with Sleep timer, CD player
Two Speaker zones (A+B), Separate Bass and Treble controls
Built in XM SKYFi cradle. SKYFi Receiver and Satellite Antenna not included
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Old 08-24-2011, 10:14 AM   #143
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I was just told thru the Surveyor Facebook page that they are no longer using Concertone products and are now using Jensen. My sp295 is a 2012 that we purchased in late May so is this something that just transpired?
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Old 08-24-2011, 10:33 AM   #144
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Your warranty is the same warranty period of your RV, so if you had a one year warranty then yes it expired a couple of months ago. IF you have an extended warranty then it may be still enforce. Either way it would be through the selling dealer...
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Old 08-24-2011, 08:44 PM   #145
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We have a 2012 Rockwood with the Concertone ZX700. Purchased in May 2011. All works flawlessly.....except when watching a dvd. Approx. half way through the movie, the sound and video get out of sync. If you pause the movie and restart, it continues through OK.
My dealer sent a replacement and it is the new Genesis 3.0. Replaced and started to terrible sounds coming from the sub-woofer. Removed and re-installed the old one. Contacted dealer and can't even get a response as to what they will do. I don't intend on using up my entire warranty shipping units back and forth to not get any improvment. Is there one of these units that DO work properly. Any thoughts would be appreciated.
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Old 08-24-2011, 08:55 PM   #146
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First let me get this straight, the dealer just shipped you a unit without checking it out?

I assume you just unplugged the ZX700 and then plugged in the GT3 - Please double check the wiring on the harness and make sure there are only 2 wires connected to the sub woofer. There are 2 sub woofer outputs (4 wires) and in some installations they hooked up all 4 wires instead of just 2.
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Old 08-24-2011, 09:07 PM   #147
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Quote:
Originally Posted by Bob Fields View Post
First let me get this straight, the dealer just shipped you a unit without checking it out?

I assume you just unplugged the ZX700 and then plugged in the GT3 - Please double check the wiring on the harness and make sure there are only 2 wires connected to the sub woofer. There are 2 sub woofer outputs (4 wires) and in some installations they hooked up all 4 wires instead of just 2.
Yes they sent me the new one with a return UPS label. Thank God I wasn't required to return my camper the 60 miles to have a faulty unit installed. They will typically send me items under warranty, since I can make most any repair that they can, usually more.

Yes, you assume correctly. I looked at page 35 of the GT3.0 manual which shows the connection on plug C with the four wires and their corresponding colors. I verified that the wire colors and locations were correct to the diagram.
Is the plug and wiring description incorrect?
I am sure that there are four wires hooked up. With that being said, wouldn't this have rendered the same issue with the old unit?
Please advise.
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Old 08-24-2011, 09:15 PM   #148
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there should ONLY be 2 wires (one sub woofer channel) hooked up. Disconnect one set and try again.

This would not cause a DVD issue.
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Old 08-25-2011, 05:30 AM   #149
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I will do that to see what happens. My thoughts were that if I had the sub-woofer noise with the new unit being wired this way shouldn't the old have done the same.
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Old 08-25-2011, 08:31 AM   #150
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Bob, been reading you for a while. One question, I have an '04 FR wildcat, bought used. It has a Concerton am/fm/cd/cassette, grey/silver front, but I have no idea of the model #, but the remote was not in the camper when it was sold. Is there any way I can purchase a remote?
Thanks in advance
Skipper
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