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Old 07-08-2011, 03:03 PM   #81
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Bob -
Just sent ya an email about my ZX600. Let's see if we can get some progress on it. : )

-Steve
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Old 07-11-2011, 04:28 PM   #82
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Bob - local dealer let me know my new replacement Concertone arriving this week. Will drop trailer for Thursday installation. Have heard good things about this ZX800. Can't wait.
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Old 07-11-2011, 05:13 PM   #83
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Do I need Cpmcertone help? NO

Bob,
I know all you hear is the problems but I have had my ZX700 and used it last weekend with a full movie DVD for the first time. It worked flawlessly and was surprise how easy it was to get the DVD to play on the TV. Actually I had to switch the input source of the TV and nothing on the ZX700.
The happy customers are out there but we are the silent majority.

Have a great day!
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Old 07-12-2011, 03:57 AM   #84
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Iggy, 39 Days camping in 2011 and first time playing a DVD. I guess you use your camper for things other than watching movies!

I have stated time and again, we want to hear the issues, continue to improve and provide a good value. Feature for feature, dollar for dollar we offer the best prices and values and our defect rates are not nearly what some people would imply.

I appreciate this forum for its feedback and support (not necessarily its nameless & faceless flamethrowers). Other manufacturers may hide behind their forum nicknames, but anyone can find Concertone and Bob Fields!

And as you well know, I even buy the drinks and supply the "Mrs Fields" cookies when at the party!

All the best my friends...
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Old 07-12-2011, 07:30 AM   #85
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Bob,are you going to come to the (Tadpole Rally)? Tentcamper will give you a ride from Elkhart! Youroo!!
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Old 07-12-2011, 08:34 AM   #86
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New TT and concertone...

Bob,
Just wanted you to know I picked up my new TT Friday and the concertone unit works perfectly. Radio, CD, DVD and TV audio sounds good. I am completely happy with it.
Have a great day. Happy Camping all.
Daren S.
St. Joseph, MI
2011 Rockwood Mini-Lite 2304
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Old 07-12-2011, 09:03 AM   #87
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Bob,
We have been in the TT full time since April 15, 2010. Have used the concertone daily and have not had a problem. the surround sound is OK. The outside speakers have good sound. If the unit was to quit now I would replace with another concertone unit. Keep up the good work on this site. There are some people who you could not make happy no matter what you do or say.
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Old 07-12-2011, 09:35 AM   #88
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Hi Bob,

I have had some issues with our 2007 Salem 4022B. The model radio we have is a 400ZX. We bought this trailer new and have replaced the radio 3 times. The only cost to us was shipping, so far. We were just on vacation this past week, and all of a sudden the stereo turned on by it self, and was trying to load a CD. I could not switch the function, or turn it off, so I had to pull the fuse. The next day I put the fuse back in, and it worked fine for about 4 hours, and then tried to do the same thing. I installed this radio on December of '09. What do I have to do to get this radio replaced again? My old camper was 6 years old, and had the same radio in it. I do like the stereo when it works, but having to go through this in a year and a half is unacceptable, especially since the camper is not used for 5 months for the Wisconsin winter.

Any help would be appreciated.

Kevin
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Old 07-12-2011, 09:44 AM   #89
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BOB is a good-------------

I know Bob is a good listener (what else would you expect from a "PING" jockey). But the sub sonarman is also a "GET-ER-DONE" fellows.


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Old 07-12-2011, 10:07 AM   #90
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Must be BOB Fields birthday today.
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