“That’s nice of me?” Man, where have you been?
Granted I was not here two years ago for you, but a quick search will show you the rest of the story of my participation these last few months - hence you would recognize my opening sentence, “As many of you know, I recently joined the makers of Concertone …”
My notice here (in this thread) is to update all those I have been working with through various threads (or those that are ASSUMING I am seeing their questions). If you read those you will see I make no claims that "none of you have had issues." In fact, I specifically say, "that where there is smoke there is fire."
That said there are many reasons that issues can be seen (and felt) that are outside of the control of Concertone. Most specifically, the installation wiring that many have finally been "discovered" as the real reason for their product non-performance. AGAIN, I am NOT saying we have been perfect, BUT there are "other" reasons that could be at fault other than us using (or not using in your opinion) "qualified individuals or proper parts."
I am not sure why you are talking about $100 repairs OR what $25 radio is involved as we have not previously offered any repair or service programs nor does our radio ONLY cost $25. Hey, but people have ASKED for it so stayed tuned for our Service/Repair Program that we will be announcing VERY SOON!
I see you say you’re not, but CLEARLY you are being "negative here" - BUT I am OK with that. People (like yourself) have had problems and they were not taken care of in a manner that satisfied them. To be clear, I am only OK with understanding WHERE YOU ARE COMING FROM, NOT that you got to the point that you felt you needed to change equipment. Understand? I hope so!
Lastly and as you admit, your JVC does NOT have all the same functionality as the Concertone. At a minimum we know from your post that you needed to install a switch to control your speakers. I am sure a review of the feature set would show additional features not include, but apparently they are features you can live without (which is also good information as maybe we should not include them – hence take out the cost).
I am a long time car audio guy and would NEVER disparage JVC (or any other manufacturer). My job is to make sure we have the best product and support available to our customers. As I have said, I am EXCITED about our future and can only hope we make such positive waves that you have no choice but to take another look at us!
I live for the day that may happen and hopefully we can even meet out on the road someday. Let me know if you ever make it out to Elkhart, IN (home of the RV Industry). I am available as best as I can be and I even say who I really am with all current contact information (as opposed to most people on this forum). I am who I am and that’s the best I can be!
I wish you the very best until that time!
(310) 320-9910 x121 - Office