This is a update to my prior post concerning the AC on our 2014 Silverback 33rl. We were on our traditional 10 day stay at Disney in Dec.We were into day 2 when the main AC went out. Luckily there was a remote repair guy working on another RV a couple of sites down from us. He came over, gave estimate, and we were relaxing in the AC within 2 days.After everything was said and done, we were out almost $500. So not only did Dometic pay for the ac, they reimbursed us for the extra hrs he was there. They also paid for the service call twice.Total my bill was $465.25. Ck from dometic, $465.25. It was all done by email. We can not say enough about Dometic. They came through in our time of need.