Originally Posted by Thurman
m2kamp: "Good news is according my dealer dometic is now giving a 2 year warranty on all replacements, starting at the time of installation." For those of us who believe we can read but cannot comprehend at times: Are you stating that a replacement unit will be warranted for 2 years from date of installation? I've had my fill of Dometic and Dometic replacement units. I am now on my third unit, counting original, and my local service man has made calls to Dometic trying to get extended warranty on my replacement units to no avail. It's been getting warm her lately with temps in the mid-80's. My TT sits in the back yard, a little shade, with the thermostat set on 78* and has been running almost all day to keep the unit at 78* +/-. I have a trip planned and paid for to upper Florida Memorial Day long weekend and I'm already leery that the heat is going to be bad and the A/C unit won't keep up. My last replacement unit was installed August of 2016 and I wonder IF Dometic might just fork up a 2 year warranty on that one.
Yes, my service adviser informed me that Dometic will warranty my replacement unit for 2 years from the installation date, not the date I purchased my RV.
I was ready for a fight regarding this, but I was pleasantly surprised when she told me (without me asking).
I suppose I better get this in writing. When I do, I'll post a pic of the paperwork.
My dealer is a small independent thats been in business 35+ years and carries Forrest River products exclusively and they have had multiple replacements of these A/C units. She asked me if i was going to wait around for the a/c to be replaced lol. At least the techs are well trained in swapping them out now.
I'm lucky I only live about 15 mins away and have an excellent dealer. I could only imagine the frustration I'd have if I was a full timer and had no good dealer nearby... If I was in that situation, I would purchase a Coleman or other company replacement immediately and take part in a class action suit against Dometic.