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Old 02-25-2015, 10:08 PM   #1
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Electrical help needed!

Hello experts and those with more experience than myself!

I purchased a 2013 (brand new) Cascade Cherokee 27BH late in 2014. Haven't used it yet--it's been sitting in the heated shop all winter.

Here is my dilemma and corresponding questions:

1. Is there no battery shutoff switch? I can't find one.
2. Is there no onboard battery charger/alternator to charge from shore power and the TV? I can't find one on the frame anywhere. Is it, possibly, behind the electrical panel/fuse box inside the unit? If so, that is very hard to locate/access.

Larger issue: I have a second battery in the trailer now (because the original drained completely and my charger wouldn't recharge it) that is completely out of charge. Strangely, none of the electronics (including lights, etc) function with shore power, unless the battery is charged (in this case with jumper cables from the wife's rig). Shouldn't everything work without a battery if the trailer is connected to shore power? On my old trailer, I didn't have a battery in it at all--just plugged into power on site.

Any tips would be great! I haven't had time to call the tech at the dealer because I get home from work too late.
thanks!
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Old 02-26-2015, 05:46 AM   #2
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Unfortunately I'm not familiar with your TT so i can't give you specifics but... sounds like your converter isn't working. If you know where your breaker panel is, make sure all the breakers are on. Some converters need the battery or they will fry. I'm gonna guess that your converter is located behind the power panel.

Keep in mind that the electronics like the radio, tv amplifier & fridge need 12v from either the battery or converter to work as do the lights. The TV & microwave should work on shore power as they are 120v ac appliances. If your microwave works, then its likely the problem is in converter. Could be a blown fuse or tripped 120v breaker.
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Old 02-26-2015, 05:59 AM   #3
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Quote:
Originally Posted by kevinstennes View Post
Hello experts and those with more experience than myself!

I purchased a 2013 (brand new) Cascade Cherokee 27BH late in 2014. Haven't used it yet--it's been sitting in the heated shop all winter.

Here is my dilemma and corresponding questions:

1. Is there no battery shutoff switch? I can't find one.
2. Is there no onboard battery charger/alternator to charge from shore power and the TV? I can't find one on the frame anywhere. Is it, possibly, behind the electrical panel/fuse box inside the unit? If so, that is very hard to locate/access.

Larger issue: I have a second battery in the trailer now (because the original drained completely and my charger wouldn't recharge it) that is completely out of charge. Strangely, none of the electronics (including lights, etc) function with shore power, unless the battery is charged (in this case with jumper cables from the wife's rig). Shouldn't everything work without a battery if the trailer is connected to shore power? On my old trailer, I didn't have a battery in it at all--just plugged into power on site.

Any tips would be great! I haven't had time to call the tech at the dealer because I get home from work too late.
thanks!
It sounds like your convertor is not working, from your description. Your lights would work if it was when plugged in. I'm not sure where yours is located, most are located under the fuse panel or behind it. Also not sure what convertor you have some will work without a battery and some will not. Need to find that puppy first. Call your dealer and ask him where it is, It has to have one that is also your charger.
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Old 02-26-2015, 07:30 AM   #4
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You need to find out for sure if you have a battery cut off switch.
Albeit your dealer should have shown you during pdi.
You had a pdi right?
If there is no cut off then you have another issue.
Blown fuse?
Tripped breaker?
Bad converter?
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Old 02-26-2015, 07:45 AM   #5
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As others have pointed out, your converter isn't being able to provide a charge to the battery or functioning correctly.

Here are some links that explain how the converter works:

RV Converters and Amp Draw - RV Information (RV Maintenance)


There is also a possibility you blew your converters reverse polarity fuses when hooking up batteries (you stated you replaced the battery). It's very common to do this. Check this thread out, as it might help explain where the reverse polarity fuses are located for you to check:

No 12 volt or hvac

Hope it's something that simple, and you get it all solved.
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Old 02-26-2015, 09:53 AM   #6
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Thanks for the pointers, all! I'll call the dealer today. I'm guessing the converter is behind the panel box. I did a PDI, but don't remember being shown a battery shutoff switch. I appreciate the help and I'm sure I'll have more questions arise!
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Old 02-26-2015, 12:42 PM   #7
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I will do some final testing, but it seems conclusive that my converter is bad. Unfortunately, the dealer is a 4 hour drive (3 mountain passes) to do warranty work. Good news is it will be covered--bad news is it's a long day and a lot of gas to get it there. And probably another round trip to go pick it up.
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Old 02-26-2015, 12:52 PM   #8
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Try to get the dealer have a time slot for you and have the part actually on hand before you make the trip. It should not be a very long repair and if you leave early in the AM then they would have the rig early and get it done. You could out of there in 90 min or less. Of course, they may not do this and I would have to find another dealer. IMO.
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Old 02-26-2015, 12:54 PM   #9
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Try to get the dealer have a time slot for you and have the part actually on hand before you make the trip. It should not be a very long repair and if you leave early in the AM then they would have the rig early and get it done. You could out of there in 90 min or less. Of course, they may not do this and I would have to find another dealer. IMO.
My plans exactly! I'd hope to get there by 10:30 or 11 and out after lunch. One long expensive round trip instead of two!
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Old 02-26-2015, 01:52 PM   #10
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make sure you have white to ground and black to + on the battery when you go in. some converters are not reverse polarity protected and they may try to void the warranty claim on the converter if you got it backwards...
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