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08-29-2019, 08:54 PM
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#21
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,953
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OK Great, those pics tell it all. You have the Suburban SWDEL model.
This FAQ thread will explain the operation of the SWDE and your SWDEL (two switches to control the 120 volt AC electric heating element) models electric heating element...as well as the propane/DSI and what the fault lights means.
http://www.forestriverforums.com/for...ore-36197.html
We do need to troubleshoot why the ignitor is not igniting properly and will do this in another post.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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08-29-2019, 08:57 PM
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#22
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,953
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You see the orangish wire down at the bottom left (correction, bottom right) of your water heater. That is the spark ignitor wire, that comes from your module board to the spark ignitor/electrode assembly. It has a push on connection to the Direct Spark Ignitor (DSI) and to the electrode assembly. First off make sure this connection is firmly pushed in place to the electrode. See this post
http://www.forestriverforums.com/for...ml#post2088024
and this thread:
http://www.forestriverforums.com/for...ml#post1827262
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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08-29-2019, 08:59 PM
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#23
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Senior Member
Join Date: May 2012
Posts: 869
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The gas explosion you heard is an indication of a serious problem in the burner area of the water heater. It could easily be a problem with the spark igniter, mixing tube where propane and air mix before the burner area, an issue with the propane orifice, or a problem with the pressure at which the propane is being delivered.
This is nothing to mess around with. I'd very strongly recommend getting a service technician to check it out before you end up loosing the rig and possibly someone's life.
Phil
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08-29-2019, 09:04 PM
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#24
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Senior Member
Join Date: May 2017
Posts: 5,712
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Quote:
Originally Posted by pmsherman
The gas explosion you heard is an indication of a serious problem in the burner area of the water heater. It could easily be a problem with the spark igniter, mixing tube where propane and air mix before the burner area, an issue with the propane orifice, or a problem with the pressure at which the propane is being delivered.
This is nothing to mess around with. I'd very strongly recommend getting a service technician to check it out before you end up loosing the rig and possibly someone's life.
Phil
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The gas explosion is probably due to the igniter not lighting the propane and it builds up. If you try to reignite right away, you add more propane to the mix and there isn't sufficient time for it to dissipate. When the igniter finally catches it....WOOOOSH ! big flame.
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08-29-2019, 09:09 PM
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#25
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Member
Join Date: Apr 2019
Posts: 67
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Quote:
Originally Posted by wmtire
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You mean Bottom Right, correct?
Also, when using electric option, will the batteries be sufficient or I have to be plugged into 30amp?
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08-29-2019, 09:10 PM
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#26
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Member
Join Date: Apr 2019
Posts: 67
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Quote:
Originally Posted by wmtire
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What is funny now that you mention it, the time it did light, I had messed around with the ignitor in the bottom right and corner. I took off the black plug and put back on.
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08-29-2019, 09:13 PM
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#27
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Senior Member
Join Date: May 2017
Posts: 5,712
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Quote:
Originally Posted by DustinMobley232
What is funny now that you mention it, the time it did light, I had messed around with the ignitor in the bottom right and corner. I took off the black plug and put back on.
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Maybe clean up that connection and go thru the links wmtire sent you, it's good material.
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08-29-2019, 09:14 PM
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#28
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,953
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Quote:
Originally Posted by DustinMobley232
You mean Bottom Right, correct?
Also, when using electric option, will the batteries be sufficient or I have to be plugged into 30amp?
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YEP, bottom right, as you stated.
Electric only works off of 120 volt AC. It's explained fully in the very first link I sent you. It's long reading, but you need to understand how it works if you want to really understand what could be wrong.
This link has a lot of troubleshooting on the gas side. Problem is, I never really finished all of the procedures and stopped right at where you are having the problem.
http://www.forestriverforums.com/for...ml#post1827262
But it will show you the connections and you can see if they are tight. Sometimes it just as simple as pushing the spade wire connections (or tightening the spade connectors) as per post #15 in the link above
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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08-29-2019, 09:23 PM
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#29
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Member
Join Date: Apr 2019
Posts: 67
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Quote:
Originally Posted by wmtire
YEP, bottom right, as you stated.
Electric only works off of 120 volt AC. It's explained fully in the very first link I sent you. It's long reading, but you need to understand how it works if you want to really understand what could be wrong.
This link has a lot of troubleshooting on the gas side. Problem is, I never really finished all of the procedures and stopped right at where you are having the problem.
http://www.forestriverforums.com/for...ml#post1827262
But it will show you the connections and you can see if they are tight. Sometimes it just as simple as pushing the spade wire connections (or tightening the spade connectors) as per post #15 in the link above
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Will do. Appreciate it. As soon as there is daylight will start troubleshooting with what you said and provided and fill you in. Thank You.
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08-29-2019, 10:01 PM
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#30
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Senior Member
Join Date: Feb 2016
Posts: 538
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I had a similar problem with the same model water heater last year. I don't know if it was 5 times tempting to start, but it would try a few times and end up stuck on DSI fault. Anyway, I removed the spark electrode connected to the orange wire with the one hex screw as shown in the photos in the previous posts. Once removed I cleaned the contact surfaces where it mounts and also where the spark jumps to. Once I put it back together, I haven't had a problem since in almost two seasons. It was about a 10 minute job.
Might not solve your particular problem, but it's worth a try.
Ray
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2017 Rockwood 2109S
Ram 1500
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US Navy Veteran
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08-30-2019, 11:30 AM
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#31
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Member
Join Date: Apr 2019
Posts: 67
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Quote:
Originally Posted by wmtire
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It is connected firmly. Took off and put back on.
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08-30-2019, 12:10 PM
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#32
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Senior Member
Join Date: Feb 2017
Location: SW Ohio
Posts: 1,694
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If it stays on manually lighting it. Then I would think it needs to be the gap between the electrodes although it looks ok in the picture, or the control board, assuming the transformer is on it.
The control board has to be getting a signal from the electrode or the gas would shut off.
Lighting with a lighter is not an option as you would need to do it every time it needs to heat the water. I have done it with mid trip failures, then replaced the board when I got home.
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08-30-2019, 12:33 PM
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#33
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,953
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Quote:
Originally Posted by DustinMobley232
It is connected firmly. Took off and put back on.
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Well that's the easier stuff to check. Are you hearing any kind of rapid clicking at the electrode when you turn on the inside dsi/propane switch........assuming the water is cool enough in the tank for the thermostat to close to start the ignition process.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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08-30-2019, 12:54 PM
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#34
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,146
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At this point I'd suspect the control board is bad.
I believe you said it did spark one time out of those 20 or so attempts.
It should spark multiple times, every time it needs to fire up the burner. (as long as the conditions are met wmtire mentioned)
Once the burner is lit, that center spark electrode sends a signal back to the control board (by turning red hot from the flame) saying the water heater has ignited and stops the sparking.
I can't remember if it is still under warranty but if not, look into control boards made by Dinosaur Electronics. They build good stuff.
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09-05-2019, 06:17 PM
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#35
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Tim
Join Date: May 2019
Location: 06790
Posts: 13
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Quote:
Originally Posted by DustinMobley232
The Gas Water Heater on my 2019 EPro 19FBS takes at least 5 times switching on/off before it will finally light. Is this normal? Think I am just going to start carrying a BIC flex wand lighters, and light it that way.
On another note, we have never been able to get the water heater water hot using the Electric option. Anyone have this issue?
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Mine was doing that, i just adjusted the ignition probes per the manufacturers spec and has never been a problem since, This was on a new leftover Wildwood, and i really did not want to haul it back to the dealer
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09-05-2019, 07:27 PM
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#36
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Member
Join Date: Nov 2018
Posts: 34
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Quote:
Originally Posted by DustinMobley232
The Gas Water Heater on my 2019 EPro 19FBS takes at least 5 times switching on/off before it will finally light. Is this normal? Think I am just going to start carrying a BIC flex wand lighters, and light it that way.
On another note, we have never been able to get the water heater water hot using the Electric option. Anyone have this issue?
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I have a similar trailer (2019 Geo Pro 19QB) and began having the same problem with it's water heater. It would usually light after a couple of retrys with the same bang/whoosh you hear.
I first cleaned the fire box as mentioned here without improvement.
I found a service manual on line and checked the alignment of the igniter. It was not correct and made the adjustment only to have the problem get worse! It now would never light.
On the assumption that my unit needed a different position, I bent the bracket holding the igniter so it was closer to the flame. It now starts on the first or second click every time it starts.
As far as the electric element goes: 30 minutes is not long enough to heat the water completely. You'll need to run on electric for a 45-60 minutes depending on the temperature of your cold water.
If it's not heating at all, there are actually four switches: the two already mentioned plus the high temperature cutout (ones for electric and gas are independent) and the AC circuit breaker in the power panel. And you also need shore power. The trailer's inverter will not run the water heater.
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09-05-2019, 08:56 PM
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#37
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Senior Member
Join Date: Jul 2017
Posts: 4,056
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Quote:
Originally Posted by kwindrem
I have a similar trailer (2019 Geo Pro 19QB) and began having the same problem with it's water heater. It would usually light after a couple of retrys with the same bang/whoosh you hear.
I first cleaned the fire box as mentioned here without improvement.
I found a service manual on line and checked the alignment of the igniter. It was not correct and made the adjustment only to have the problem get worse! It now would never light.
On the assumption that my unit needed a different position, I bent the bracket holding the igniter so it was closer to the flame. It now starts on the first or second click every time it starts.
As far as the electric element goes: 30 minutes is not long enough to heat the water completely. You'll need to run on electric for a 45-60 minutes depending on the temperature of your cold water.
If it's not heating at all, there are actually four switches: the two already mentioned plus the high temperature cutout (ones for electric and gas are independent) and the AC circuit breaker in the power panel. And you also need shore power. The trailer's inverter will not run the water heater.
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30 mins is all it should take to heat the water on electric . if yours takes longer you may have a issue . I know mine is ready in 20
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09-06-2019, 04:27 AM
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#38
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Senior Member
Join Date: Nov 2017
Posts: 223
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Quote:
Originally Posted by DustinMobley232
The Gas Water Heater on my 2019 EPro 19FBS takes at least 5 times switching on/off before it will finally light. Is this normal? Think I am just going to start carrying a BIC flex wand lighters, and light it that way.
On another note, we have never been able to get the water heater water hot using the Electric option. Anyone have this issue?
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So Dustin, what did you find to be your problem?
TC
__________________
2018 Flagstaff E-Pro 19 fbs
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09-06-2019, 09:20 AM
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#39
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Senior Member
Join Date: Mar 2014
Location: Denison, Texas
Posts: 125
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Simple problem
This is really a simple diagnosis. If it clicks, it's getting power. If it lights with the Bic, it's getting gas. The problem is the igniter--get a new one. $15 on Amazon.
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09-06-2019, 02:15 PM
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#40
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Senior Member
Join Date: Jun 2017
Location: Waukee, IA
Posts: 566
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Quote:
Originally Posted by wmtire
The cause of the propane not lighting could be caused by several issues. The first one is a clogged burner flue not allowing the gas to get to the ignitor sufficiently. Spiders and other creatures love to nest in the flue. They make special brushes that are flexible to clean the flue, as well as sometimes you can squirt some compressed air if it's not too bad. The brushes work better.
Another thing is the spark ignitor is out of alignment with the flue or the ignition gap is too wide which creates a weak spark.
Can you take a pic of this water heater and post it here. That will help tremendously in the troubleshooting
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That was my problem and after carefully bending the igniter closer to the burner, it lights first time, every time.
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