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Old 07-17-2012, 10:04 AM   #11
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ahhh,

One person has a dealer that takes care of him and the other does not. Stinks that we are all in the middle.

Dennis,
For the DVD Play Issue Please try:
1. Pressing and holding the MODE button (with the unit on) until it shuts off. Then try again.
2. Using System Setup try changing the TV SYSTEM to NTSC. Try again.

I can't get here everyday so please feel free to contact me at the email or phone number below as well.
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Old 07-17-2012, 10:06 AM   #12
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Quote:
Originally Posted by djellis View Post
Mr. Fields, I have a new 2012 Palomino Ultralite Thoroughbred T-245. When I picked it up from the dealer they only had the TV (Konka) working. Antenna to TV cable. No connection to the Genesis GT-2.0. My daughter helped me rig a connection from the TV to the TV Video Out plate using some cables I had laying around so we could watch a DVD. I have speakers in the front, back and outside and they only work with the Genesis while watching a DVD or listening to music. When I watch just the TV, the speakers don't work, just the speaker on the TV. The instructions in both the TV manual and the Genesis manual do not show how to hook up the Genesis to the TV. Should I take my TT in to my dealer and have them hook everything up or is this something you can help me with? Thank you.

For the TV sound (when watching a TV station) try changing the MODES to select different inputs. Normally the TV Audio Output is connected to the entertainment system so you can hear it through the speakers (which is also why your TV speakers were probably shut off).

You may need to take the GT2 out of the wall to verify the connections. If you are uncomfortable doing so then I would suggest taking back to the dealer to help you.
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Old 07-17-2012, 10:39 AM   #13
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Update.... I pulled my Genesis out and disconnected all the wires like I had done before so I could find the serial number to get the replacement. After twirling the unit and finding the serial number, I re-installed it until the new one came. For kicks, I put the dvd back in and tried again... works perfectly. I have tried it repeatedly over the last week with the trailer being hot, cooled off, have taken the unit back out and re-installed it again, still works. So I just had Albany RV note that I had the problem in case it goes in the future. I do have an extended warranty.
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Old 07-17-2012, 11:47 AM   #14
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Quote:
Originally Posted by YukonNH View Post
Update.... I pulled my Genesis out and disconnected all the wires like I had done before so I could find the serial number to get the replacement. After twirling the unit and finding the serial number, I re-installed it until the new one came. For kicks, I put the dvd back in and tried again... works perfectly. I have tried it repeatedly over the last week with the trailer being hot, cooled off, have taken the unit back out and re-installed it again, still works. So I just had Albany RV note that I had the problem in case it goes in the future. I do have an extended warranty.
Since ALL the radio wiring is home run during install and they do not solder the connections (they use "crimp" type to join the camper wires to the pigtails on the radio) vibrations and poor install technique can cause high resistance or no connection failures in the wiring.

I have said it before, 75% of camper radio issues are connection, incorrect wiring, and setup mistakes.
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Old 07-20-2013, 10:40 AM   #15
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Genesis technology 2.0

I have the GT2.0 also and although the sound is irritating it doesnt bother me that much we just crank it up. My question is this my remote battery back fell off and we lost it, This makes the battery not stay in place. Does anyone know where I can order a remote control?
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Old 07-20-2013, 01:32 PM   #16
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As far as I can tell the Genesis volume is directly related to the tv volume. Tv volume has to be up to get volume out of the genesis. And as far as using the dvd player it just sucks, we bought an inexpensive blue ray player.
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Old 08-25-2013, 02:53 PM   #17
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When playing DVD's, I noticed that to get the sound louder you have to use the Genesis remote. The TV remote doesn't control the sound when playing DVD's.
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Old 08-25-2013, 03:23 PM   #18
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With our Genesis 2.0 system, the only time we get surround sound with DVDs is if the DVD disk has been recorded with surround sound. Sure would like to get the surround to work for all TV stations and DVDs as my husband has major hearing loss - And we are both electronically challenged!
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Old 04-24-2014, 09:44 AM   #19
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Problems on the genesis gt 2.0

I had the system working and i changed the setting on the system setup and what i did was on the video i selected the tab called interlace YUV and noe i can hear the dvd but no picture, i had it working right and should have never messed with it. So i tried reseting the unit and that didnt work so i pulled the fuse and will retry, the radio and the tv works on the local networks so its something to do with the dvd. I only have one cable from the unit to the tv for the dvd. dealer is no help.
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Old 04-24-2014, 09:47 AM   #20
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And i tried to push the set up key on the remote and nothing happens
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