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Old 06-18-2012, 05:32 PM   #1
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Genesis GT-2.0 CD/DVD Volume Can't hear

We bought a Palomino S-238 with a Genesis GT-2.0. The radio volume is fine (5-6 setting is nice) but playing a DVD movie we have the volume at the max of 39 and can barely hear the audio (AC on, forget it). We've tried many DVD's but always have to set the volume to 39 and still can barely hear. The User manual and quick start manual are a joke. Anybody expereince this and how did you fix it?

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Old 06-19-2012, 12:24 PM   #2
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Same issue

We just got our Roo 233S and have the same exact issue. DVD's are very hard to hear unless you turn it all the way up. Additionally, the first DVD I played worked fine. Put the same DVD in again the next day and the picture is skewed to the left, then jumps to full screen... back and forth. Color is off too. Going to pull it and see if the cables are loose in the back.
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Old 06-24-2012, 09:43 PM   #3
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Pulled the unit, unplugged and replug all cables. Re-installed unit and the DVD played fine....for a minute then right back to jumping around. Time to call Forest River and see about a replacement. As far as the the dvd volume, it seems to be a quirk of these units.
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Old 06-24-2012, 10:00 PM   #4
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Sounds like your audio may not be set up properly.

Things to try (from the manual):

1) Press "setup" button on the Genisis remote
2) Go to the system setup page
3) scroll down to "default"
4) Select "Restore"
It will restore all default settings and turn off the unit.
5) Turn it back on.

If that did not work; then:

1) Press "setup" on the remote
2) right scroll to the Music Note Icon (Audio setup)
3) Make sure these settings are enabled:

Audio Out - SPDIF/RAW
KEY - 0
FRONT - LARGE
CENTER - LARGE
REAR - LARGE

EXIT SETUP

Turn on unit and check

Then

1) Press "setup" on the remote
2) right scroll to the Speaker Icon (Speaker Setup)
3) Make sure these settings are enabled:

DOWNMIX - 5.1CH
SUBWOOFER - ON
CENTER DELAY - 0MS
REAR DELAY - 6MS (I use 12MS for more surround effect)
BASS MODE - LARGE

EXIT Setup and Turn on.

Sound should rock your world.

If these settings still don't work, you can select SPDIF/PCM in AUDIO OUT and try that.
Attached Files
File Type: pdf GT-3.0-5-4.pdf (1.89 MB, 172 views)
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Old 06-24-2012, 10:46 PM   #5
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The model I have and the OP has is the Genesis 2.0 model which differs a bit. I did try the restore to factory settings and that didn't help unfortunately. I will see if any of the other settings for the 3.0 model apply to my 2.0, never know it might. Now if I can just get the DVD to stop jumping around..... Thanks!
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Old 07-02-2012, 04:03 PM   #6
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IF the wiring is all set and you rest the unit to factory defaults, it should play fine with these "out of the box" selections. If not, then unfortunately it will need to be replaced.

This is not "common for these units" and I am sorry you are inconvenienced. Hopefully your dealer can coordinate a painless, plug & play replacement quickly.

If I can help, please let me know.
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Old 07-06-2012, 08:27 PM   #7
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Mr. Fields, I have a new 2012 Palomino Ultralite Thoroughbred T-245. When I picked it up from the dealer they only had the TV (Konka) working. Antenna to TV cable. No connection to the Genesis GT-2.0. My daughter helped me rig a connection from the TV to the TV Video Out plate using some cables I had laying around so we could watch a DVD. I have speakers in the front, back and outside and they only work with the Genesis while watching a DVD or listening to music. When I watch just the TV, the speakers don't work, just the speaker on the TV. The instructions in both the TV manual and the Genesis manual do not show how to hook up the Genesis to the TV. Should I take my TT in to my dealer and have them hook everything up or is this something you can help me with? Thank you.
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Old 07-07-2012, 03:43 AM   #8
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Quote:
Originally Posted by djellis
Mr. Fields, I have a new 2012 Palomino Ultralite Thoroughbred T-245. When I picked it up from the dealer they only had the TV (Konka) working. Antenna to TV cable. No connection to the Genesis GT-2.0. My daughter helped me rig a connection from the TV to the TV Video Out plate using some cables I had laying around so we could watch a DVD. I have speakers in the front, back and outside and they only work with the Genesis while watching a DVD or listening to music. When I watch just the TV, the speakers don't work, just the speaker on the TV. The instructions in both the TV manual and the Genesis manual do not show how to hook up the Genesis to the TV. Should I take my TT in to my dealer and have them hook everything up or is this something you can help me with? Thank you.
I wouldn't have left the premises without anything not working.
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Old 07-11-2012, 11:51 AM   #9
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Replacement

Contacted my dealer, Albany RV and spoke to Debbie. Explained my problem with the DVDs playing and she is arranging to have a new Genesis 2.0 shipped to me which I will install and send the old unit back to them. That works perfectly fine for me! I am happy.
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Old 07-11-2012, 02:43 PM   #10
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As far as I can tell Genesis units suck. Dealer said nothing wrong with ours everything set up correctly,BULL#?*!. Can't play DVDs picture skewed and fuzzy and volume scratchy. Finally bought a bluray player that fits on shelf under TV and my tech savy son got it all hooked up although still have to have volume for dvds and tv at 25 at the lowest.
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