Genesis technologies gt 2.0
I am having trouble with my genesis technologies gt 2.0 dvd system. We got our 2010 wildwood last year. The dealer claimed they installed the gt 2.0 brand new before we picked it up. Worked great last summer, now, not working. First we discovered there was no sound anywhere. Then we discovered that the dvd player is not working. In fact it appears we left a dvd in it last year and now the player doesn't recognize it is in there and won't eject it or play it and (thinking maybe we didn't leave a dvd in) it also will not allow another disc to be loaded. From everything I have read this is pretty common and this machine is junk (considering it appears they have now been discontinued). My main question is how can I get my dvd out of it?