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Old 09-30-2013, 06:14 PM   #1
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Help please with tv reception

We just purchased a new 2014 Lacrosse luxury lite touring edition last thursday the dealership done a walk through we left to go camping and now we have no tv. you channel search nothing is found the booster is on and antenna has been moved around every way that it can be. the dealership came to teh camp ground they changed the connection no help, booster no help, antenna no help. they took the tv to the dealership where they said it was able to pick up channels. they asked us to go home get another tv and try it to see if its any differant. everyone around us is getting tv channels fine. we are stumped and we are camping for a whole month i would love to least get the news.
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Old 09-30-2013, 06:18 PM   #2
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Did you get any TV stations at the dealer lot during the PDI?
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Old 09-30-2013, 06:23 PM   #3
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they only showed us one channel and it wasnt in good. but when they took the tv back to dealership and said checked tv it picked up 37 chanels which they are with in ust a few miles of all the tv stations. where we are camping at we hve camper at this same site for 5 years and in previous camper never an issue with getting at least 20 channels.
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Old 09-30-2013, 06:30 PM   #4
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did you turn on the antenna? Look at the outlet that the antenna plug is in, you may see a little button, if so, push it, and you should see a green light. That means your antena is on.

I found that out on mine (3200BTH), it has a "power antenna"
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Old 09-30-2013, 06:31 PM   #5
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It's probably a bad connector somewhere, But it could be anything (except the TV). I think the dealer is going have to step up and get this fixed.
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Old 09-30-2013, 06:34 PM   #6
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the atenna is on the booster is on and nothing tomorrow if the tv we take down that was in our other camper that we bought at best buy doesnt work they want us to call them back so they can call forest river/ prime time and see what can be done. yet we are camping for the whole month of oct and if we take camper out someone can get our site
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Old 09-30-2013, 06:40 PM   #7
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They came out once; they should continue to do that. If they need PrimeTime to tell them how to solve this problem, they don't know what they are doing.
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Old 09-30-2013, 06:43 PM   #8
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Can u see if the cable is tight underneath the antenna?
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Old 09-30-2013, 06:49 PM   #9
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they guy checked and said teh cables where all tight and said he rain new cables adn nothing he was stomped
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Old 09-30-2013, 07:01 PM   #10
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If I were doing it, the next steps would be to replace the antenna booster control (after verifying that it had power) and then to replace the antenna head.
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