Originally Posted by gargoyle999
I have a 2016 26DBH Grey Wolf and the same satellite hardware. I couldn't get mine to work either unless direct connected so had the dealer look at it when I took it back for a different problem. Turned out the cable connection in the ceiling was blown. Because the dish outside gets the power through the cable it was too much for the OEM connection with the 12 volt outlet built in.
The dealer replaced it with a different connection so it now has one outlet for the antenna with a little push button to turn on/off and another outlet for the satellite receiver that connects to the outside. Works great now. It looks like this:
TV\Satellite Jack Receptacle
I also added a 2nd outside connection and line into the bedroom so I can use a 2nd receiver as the outlet in the bedroom ceiling is for the antenna.
As mentioned, you do need to be direct connected to setup the receiver but sounds like you have done that already.
Have the same TT. I hate to chuckle, but I went through all this 2 years ago and got the same (great) help here figuring it out.
ONE simple little device to buy. A short FLAT RG6 coax:
Run it through a window, it works great. Then run straight from outside dish to the receiver, with ONLY the flat coax in the middle.
Has to happen. Physical dish to receiver can't have anything in between other than this short splice, and even it ain't good!
I have my own question. On the new units, have the manufacturers finally figured the above out??? If so, does the outside F connector that says "satellite" actually run as a home run to the receiver, or not???? Or are they still confused and run it through switches, etc.???
And why can't ONE dealer in the USA figure all this out and be knowledgeable and upfront with customers about this????? just one!!!