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Old 04-01-2015, 09:36 PM   #41
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I picked up my camper today from the dealer. They were unable to fix the radio. They tell me Forest River is going to have the radio manufacturer to test a radio and ship it directly to the dealer instead of shipping it to Forest River. My dealer doesn't have much hope. He thinks the manufacturer of the radio is blaming Forest River for the problems. As the buyer of a new camper I don't care, all I want is a radio that works.


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Old 04-02-2015, 09:57 AM   #42
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Sorry to hear they were unable to fix the radio. As I mention in another thread, the factory has this resolved and is working with FR to get into the field for replacements. You should be resolved soon.
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Old 04-02-2015, 12:51 PM   #43
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Bob Fields, are you with IRV radio or Forest River? If so, great to hear that a fix is coming. I look forward to getting this resolved. Thanks for any info you have, Chuck


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Old 04-02-2015, 01:09 PM   #44
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Hi Chuck,

I don't work for iRV nor FR, but I know them both well and am working WITH iRV on a separate project (announcement to follow). I was formally with the company that made the Concertone & Genesis products (although I left them in 2013) and was very active here providing support. I also attended the very first FROG Rally in Branson, MO (before FROG became an official FR group) providing the Mrs Fields Cookies and "refreshments."

No question these issues are frustrating and I can assure you all parties care and are committed to resolving asap. As I mentioned in another thread, the radio folks are great and honorable people as are the good folks at FR.
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Old 04-05-2015, 08:42 PM   #45
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Hey Bob,

That is good info as I have a 2015 Flagstaff that had the Genesis unit but due to a cracked trim ring and "phantom powering on" it was replaced with the irv66. This weekend I tried to get the BT to work, it says it linked but would not work and I tried to run my television sound through it which could not be accomplished either. In the book it says to press the Video button to get to the Set-Up Menus but the menus never showed up and we also have the high volume problem when it is set at 1. How will we know when the "fix" is released? Should I go ahead and talk to my dealer but tell them to wait for the "fix"? I feel like this will be risky since communication back to the customer is very weak from this dealer after they have your money.

John
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Old 04-06-2015, 09:17 AM   #46
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Hi John,

At the end of the day, I have found most people mean well (especially dealers) but they just may not have the most up to date information and I am sure when they replaced your unit with this unit, the troubleshooting of the overall issue may have either been still underway or in process. Either way, you have an issue that needs to be dealt with.

You have a multi prong question, would you mind calling or emailing me your number so I may call you?

Thanks!
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Old 04-06-2015, 01:41 PM   #47
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@Bob Fields,

Looking at the specs on my IRV33, I like them. 1GB max drive though? I may have to get a new drive as I have a 2GB drive right now for my ripped BluRays. Few Questions.

The MP4 Support, does it support 720p video? That is what I rip my BluRays down to.
Do you know of an outdoor HDMI port where I can plug the TV into? This is for outdoor movie night.

Matt
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Old 04-07-2015, 07:25 AM   #48
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Hi Matt

The max drive is 1TB not 1GB.

I am having a movie ripped and tested today and will get back to you.

Are you looking for a weather existent HDMI to install?
In my quick research I don't see an outdoor port or wall plate, but there are plenty of HDMI wall plates that would make in installation look clean. I would say, depending on where you are installing the TV or if you simply want HDMI available outside so you can have a TV outside may determine if you want a location specific wall plate (where you still need to connect a cable between the plate and the TV or whether you may want a cable storage area where one side is already connected and the other can be pulled to where you setup the TV that day. Happy to discuss further with more detail. I am sure someone else here may have soon this mod as already...

Get back to you soon on the movie...
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Old 04-07-2015, 05:13 PM   #49
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Quote:
Originally Posted by Bob Fields View Post
Hi Matt

The max drive is 1TB not 1GB.

I am having a movie ripped and tested today and will get back to you.

Are you looking for a weather existent HDMI to install?
In my quick research I don't see an outdoor port or wall plate, but there are plenty of HDMI wall plates that would make in installation look clean. I would say, depending on where you are installing the TV or if you simply want HDMI available outside so you can have a TV outside may determine if you want a location specific wall plate (where you still need to connect a cable between the plate and the TV or whether you may want a cable storage area where one side is already connected and the other can be pulled to where you setup the TV that day. Happy to discuss further with more detail. I am sure someone else here may have soon this mod as already...

Get back to you soon on the movie...
@Bob Fields,

Your test of a ripped BluRay MP4 would determine if I get a new TV or not. Also, seeing how the IRV33 acts is also another determination. Backup plan is to get a Samsung Smart 24 inch with built in WiFi, and connect to my HooToo Portable Router/WAP/Media Server that acts as a DNLA server to whatever is in the USB port.

As for the outside HDMI, I figure get a rectangular passthru HDMI outlet and get a rectangular weather cover, as you would have on a GFCI. That should work, as long as I figure out how to prop the cover when in use. Not sure if the HDMI would like the pressure.

As a backup and maybe a better thought, Wireless HDMI is starting to come around. Also, HDMI over Cat5/6. Other possibilities.
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Old 04-08-2015, 08:17 PM   #50
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My 5th radio was also rejected by the dealer. I received some information from forest River that actually helped. I pasted it below.

iRV66 Service bulletin 3/22/15
When using the radio HDMI inputs. R- HDMI1, R-HDM2 and F-HDMI. The radio audio may not function properly. Example no dialog while watching a device with 5.1 setting. IF this occurs please follow the steps below.
1. Insert a disc to the iRV66 radio and access the menu setting. This menu will only be visible by the DVD/CD function and viewed through the TV screen.
2. Select the “VIDEO” button located next to the “VOLUME” down button of the radio remote.
3. Select the “speaker icon” and choose DOWNMIX.
4. Select VSS “Virtual surround sound” instead of 5.1

This will solve many audio problems pertaining to Dolby 5.1 audio issues. Some audio device may not function properly when using external portable players, due to being unsupported.
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