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Old 11-28-2014, 12:53 AM   #1
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I RV radio

Anybody have problems with the I RV radio. The speakers cut in and out like a bad connection. I have double check connections. I believe the unit its self is bad. Just wondering if anybody else has ran into this.
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Old 12-31-2014, 06:16 PM   #2
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Talk to my dealer today. Forest River has admitted that there is a problem with the IR 33 but currently does not have a fix. Dealer told me that there is a software issue that they're working on. Sucks to have a brand new trailer with two of thee units in it and can't even listen to the radio or watch a DVD. You think forest river could do better than this.
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Old 01-15-2015, 10:38 PM   #3
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Brand new rockwood having this issue irv 66. Very frustrating picked up the trailer today!
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Old 01-17-2015, 06:08 PM   #4
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Dealer replace the unit and still has the same issue
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Old 01-21-2015, 08:14 PM   #5
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IRV66 Technologies sound breaking up

I purchased a brand new Rockwood in December. The dealer installed 3 different stereos and has given up. I called Forest River and they don't care about the problem. No apologies or options were offered. I was polite and they were very short and somewhat rude on the phone. They said the stereos are from China and all of them are broken. They claimed it needs a software change and I should wait 3 weeks. A failure of this magnitude should not take 3 weeks to fix. Especially since I see some of you reported the problem in November of 2014. I have not been able to find an IRV direct contact yet. I don't think forest river can fix it. I am looking for a replacement stereo for a brand new camper that I have never used. I am frustrated just typing that last sentence.
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Old 01-21-2015, 08:20 PM   #6
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I feel the same, I have not been able to use mine either. I contacted Mark Atkins with forest river. He told me the the dealers should be receiving replacement units in a week or two. My unit is at dealer now waiting on them. We shall see what happens. I agree with you, Forest river should be doing more than what they are about the defective radios.
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Old 01-21-2015, 08:57 PM   #7
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Irv66

Thanks. I am calmer now. I will watch the posts for updates from other victims. A replacement unit makes more sense than a software problem. The Chinese manufacturer could simply email a zipped software change to be destributed by forest river. That would not take this long.
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Old 01-22-2015, 07:47 AM   #8
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I read quest audio makes these radios but not sure. I can't find anything about the actual manufacturer. There is a you tube video of them using Bluetooth to control the radio but I couldn't get it to work. I have 2 calls into forest river which they have not returned. My dealer has been good but they are stuck in the middle. I'll take pics of the soundbar install and let you know how it goes.
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Old 01-22-2015, 08:24 AM   #9
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The really messed up thing here, is that firedaniel and I have the exact same 2015 8327ss, and have completely different media units! I have the Genesis, and it has been flawless except for weak Bluetooth....
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Old 01-22-2015, 08:27 AM   #10
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You know what's funny is the genesis and the IRV look like the same manufacturers. I wonder if the genesis unit is the newer replacement one that works?
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