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Old 10-15-2013, 02:21 PM   #1
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Question Jensen 12 Volt TV leaking fluid

My Jensen 12 volt TV is leaking what looks to be battery acid!!!
Do the 12 volt TVs come with anything inside that would do this? What would cause it? Just another thing to go wrong with my unit! Not like FR at the moment!
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Old 10-15-2013, 02:25 PM   #2
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It's probably oil from a large capacitor. Not acid, but you don't want it all over everything either. Jensen has a good reputation so I'm not sure why this makes you unhappy with Forest River.
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Old 10-15-2013, 02:41 PM   #3
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Assuming this is an LCD TV - the L in LCD stands for liquid...it is possible the display is leaking, though there is actually very little "fluid" in there. Like Barry said - could be a capacitor which has oil in it. Generally you do not want to touch that, it might have PCB's which are carcinogens.

I would assume you are still under FR warranty- call the dealer.

If you are not - call Jensen. They are a company that usually stands behind their products.
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Old 10-15-2013, 03:14 PM   #4
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(There haven't been PCBs in anything for many years now.)
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Old 10-15-2013, 04:18 PM   #5
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Thanks, I will have to call Jensen, warranty has expired and extended warranty does not cover the TVs...
Why I'm I mad at FR? Let's see: Poor quality components equal bad experience with FR...
1 - Door handle/lock broke on first trip... locking us out of unit.
2- converter went out on 2nd trip
3- Wall boards and molding popping loose
4- Big TV in sitting area has two pixels burnt out! (drives me nuts)
5- refrigerator stopped working had to be replaced
6- new fridge not cooling like it should
7- Flexco (POS whole other issues with this one ) steps broke, cheap aluminum rivets.
8- Steps broke again last week causing me to fall ( ) back is hurting again! and no I'm not that fat (220 lbs)
FR and Flexco refuse to do anything about the steps... Crappy components equal crappy RV experience. Shame cause I had no issues purchasing a new Cedar Creek, due to the fact that my 07 had no issues at all! Would like it back!
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Old 10-15-2013, 05:22 PM   #6
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Quote:
(There haven't been PCBs in anything for many years now.)
X2 Outlawed for at least the last 30 years.
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Old 10-28-2013, 08:58 AM   #7
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I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

I can assure you that this is not a known issue as weve never experienced a TV leaking a red colored fluid. Where on the TV do you see this? While it may be possible a capacitor could fail, these are small enough that any residue would be in a very small area surrounding the capacitor and contained within the TV. Generally speaking, if a capacitor does fail, some or all of the TV functions will not work. Does your TV work normally (all source modes, functions, etc.)?


I understand the TV is out of warranty, however, if you are certain that this substance is not from something else that may have spilled on the TV, wed be willing to examine the TV, and if found to be defective, provide repair services.


If you are interested in returning your TV for examination, please give us a call. You can reach us on our toll free technical support line at (877) 845-8750. We are available M-F 8:00 AM till 6:00 PM EDT.

Please let me know if you need any further assistance.
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Old 10-31-2013, 11:33 AM   #8
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Quote:
Originally Posted by JENSENRVDirect View Post
I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

I can assure you that this is not a known issue as weve never experienced a TV leaking a red colored fluid. Where on the TV do you see this? While it may be possible a capacitor could fail, these are small enough that any residue would be in a very small area surrounding the capacitor and contained within the TV. Generally speaking, if a capacitor does fail, some or all of the TV functions will not work. Does your TV work normally (all source modes, functions, etc.)?


I understand the TV is out of warranty, however, if you are certain that this substance is not from something else that may have spilled on the TV, wed be willing to examine the TV, and if found to be defective, provide repair services.


If you are interested in returning your TV for examination, please give us a call. You can reach us on our toll free technical support line at (877) 845-8750. We are available M-F 8:00 AM till 6:00 PM EDT.

Please let me know if you need any further assistance.
Thanks for the info, what are your cost per hour for repairs? I am very sure the fluid came from the TV. It is mounted in an area in the RV where all that is there is the wood cabinet and the TV. Not sure it would be worth sending it back in if the cost to repair and shipping is too much! May just open it up myself and see if there is liquid on the inside too!
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Old 10-31-2013, 02:57 PM   #9
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Quote:
Originally Posted by textman View Post
Thanks for the info, what are your cost per hour for repairs? I am very sure the fluid came from the TV. It is mounted in an area in the RV where all that is there is the wood cabinet and the TV. Not sure it would be worth sending it back in if the cost to repair and shipping is too much! May just open it up myself and see if there is liquid on the inside too!
Hi Textman,

Other than the fluid, is the TV full or partially functional? As for repair, if the TV is found to be defective, we will repair it for you at no charge.
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Old 11-25-2016, 06:00 PM   #10
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pics of my tv

This is a little late, but take a look at these pics. TV is leaking fluid and now it has crusted over...
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