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Old 04-16-2016, 09:54 PM   #11
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So there's always power to tvs

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Old 08-26-2016, 03:10 PM   #12
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Join Date: Jun 2015
Location: On the road between Maine and Florida
Posts: 338
I too experienced the dreaded melted 12v plug. TV worked great for a year, then last week I started having intermittent power issues with it. I thought the springs on the plug were getting loose as it would power up again if I rotated the plug in the socket. It finally occurred to me to pull the plug out and look at it. This is what I found.....

Fortunately because of this thread I had a phone number to call at Jensen (ASA). I called on Tuesday morning and UPS dropped off the new plug today. ASA has redesigned the plug so it has a metal tip that won't least not at the temps that the plastic one did...and made the whole plug portion much smaller. Very quick service, thank you Jensen and thank you for standing behind your product with customer support. I thought about getting a 110 to 12v converter to plug in for power but hopefully this replacement plug will solve the problem.


2015 Forester 2301 - Chevy
Skip & Deb - Denmark, ME & Delray Beach, FL
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Old 08-26-2016, 03:33 PM   #13
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Join Date: Jul 2013
Posts: 991
Just saw this thread for the first time. Checked my plugs on our 2 Jensen sets. Both plastic tips. Called the 1-877 # and their shipping out 2 new plugs to me asap.

Steve & Cheryl + Charlie & Casey, our furry kids.

2012 Forrest River Lexington 283ts
Toad, 2013 Subaru XV Crosstrek
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jensen, power

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