I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some help here.
Your TV's DC power cord needs replaced. Through our continuous product improvement quality practices, we have made significant changes to the cord to eliminate this type of failure.
Please feel free to call our Technical Services department at 877-845-8750 M-F 8:00AM to 6:00PM EDT. We will be more than happy to replace the defective power cord for you with the current version.
ASA Electronics - Producer of JENSEN RV TV's, stereos & speakers; Voyager Observation Systems & Advent appliances.