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Old 11-26-2018, 03:17 AM   #1
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Jensen RV 9000

Maybe someone can help me, I lost my screen it is blank , it will not bring the menu up or my cameras will not work . I have read that there is a reset I have tried that and still a blank screen, you can see the red bar trying to load but that is all you can see. Is there a hard reboot that I can try? I know there is power, and I pulled the unit to check the fuse and any wire that could have come loose, but came up with nothing. Anybody have any idea? I leave for Florida on the 1st of Dec. and would like to get this working again. The directions trouble shooting guide is really bad, I have now tried for 2 days and have reset it atleast a dozen times. I have tried to reset when it is powered up and when it is not, JUST NO PICTURE or MENU. Thanks for any help... This is the in dash Navigation system
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Old 11-26-2018, 04:27 PM   #2
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Well I called Jensen they were no help, they told me to go to Camping World what a joke. I also called Coachman, the warranty division is over nighting me a new unit. They are a great company, I recommend that brand to anyone. They have been great to work with during my 1 year warranty. They go up and above any other FR division.
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Old 11-26-2018, 04:30 PM   #3
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Thank You Coachman your are a GREAT C/S company. FR needs to take lessons from you, so glad I bought there Concord, thank you Jason.
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