My cedar creek silverback RV came with this Jensen DVD player. Now the only picture I have is in black and white. I have tried several dvd's and they all do the same thing. Has anyone else had this problem and if you have how did you remedy it. There is no contact info in the owners manual to contact Jensen it is almost as if they anticipated people would have issues with these. The Jensen TV in our unit only lasted 3 years and died.I am not sure if these are super low quality units or what. The price we paid for our camper I would have thought these items would last longer than they did. I called the television repair shop and they told me this unit was not worth fixing to throw it away and purchase a new one. The thing that really burns my butt is that this unit is only used 6 months out of the year so in reality the TV only lasted for 1 1/2 years of actual use.