Microwave tray not engaging gear drive...
Have Magic Chef 22 inch microwave and it functions but the glass tray does not engage the drive gear mechanism. I initially thought that the galss tray was the incorrect one. Go online order new one that is for that specific model unit. No difference! The roller guide appears to be correct. So what could be causing the problem. The tray will turn without the roller guide in place which suggests the motor gear assembly may have dropped down or is loose etc? Any ideas please. Thank you.
2008 Cardinal 30RK fiver.
2009 Chevrolet 2500HD DuroMax
2009- 42 days; 2010-40 days, 2011- 40 days. 2012- 30 days,
2013- 14 days, 2014- 21 days, 2015- 42 days