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12-07-2015, 12:49 PM
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#61
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2012 Solera
Join Date: May 2012
Posts: 1,824
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Believe DXSMac has a Sunseeker on a Ford chassis - not a Sprinter. The metal wire extractors should work.
__________________
JLeising
2012 Solera "S"
Calif SF Bay Area
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12-07-2015, 01:19 PM
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#62
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Senior Member
Join Date: Mar 2014
Posts: 1,748
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Oops, thanks for that.
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12-07-2015, 01:26 PM
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#63
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,146
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Quote:
Originally Posted by DXSMac
Ok, for those following this thread, I FINALLY called. 800-638-3600. They are in California and start answering the phone at 8:00 AM. I called at 8:06 AM, got right in. Rep I talked to seemed to know what the issues were.
Ok, on MY model, you can't use any old SD card. I have the "rear" card, which means I have to pull the radio. Your unit (if you bought it new, or bought it used and the previous owners provided all the stuff) should come with two U shaped tools. I have those. They were in a bag of wires meant for my backup camera. They are in a separate little bag with a screw. The rep said don't worry about the screw, just use the U shaped tools to pull the radio. There are two holes on each side of the unit, I looked, yes, the holes are obvious. The rep said to push the two U's in NO MORE THAN AN INCH and you can wiggle the radio out and get the card and use the NaviExtras software.
Or the other option is to take it in to a professional car stereo place. The rep said to go to a professional car stereo place, not an RV dealer if you want to have the thing removed.
Ugh.
I'm afraid I will mess it up if I do it myself.
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You won't mess it up.
The U shaped tools work just like you said. Push each one into the holes on each side of the radio about an inch. You might feel/hear a click when they engage in the release tabs (or you may not) but you'll be able to tell.
After inserted, holding the U shaped tool at the U, apply slight outward (away from the center of the radio) pressure to release the tabs and the radio will slide right out in your hands. It's really simple. A stereo place could do it in 10 seconds or less so don't go there and pay to have it done!
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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12-07-2015, 05:07 PM
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#64
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Love My Sunseeker
Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
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Yes, I am a Sunseeker on a Ford Chasis.
Ok, I tried sticking the U thingies in. I stuck them in until I heard a "click." I tried working it out with my thumbs. Couldn't get it to move.
I'M TOO SCARED!!!!
Ok, I guess I just won't get any updates.
HAS ANYONE ELSE TRIED THIS????????
__________________
JJ only, my cat went to Rainbow Bridge July 2015
I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"
Total days camping each year: AS MUCH AS POSSIBLE!
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12-07-2015, 10:01 PM
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#65
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Pickin', Campin', Mason
Join Date: Aug 2015
Location: South Western PA
Posts: 19,146
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Once you stick them in, you have to spread/pull outward on the tools (towards the right and left) and pull.
You will only be holding on to the tools not the radio.
The tabs on the sides of the radio that the tools release, will only release by spreading outward on the tools.
__________________
2022 Cedar Creek 345IK 5th Wheel•Solar & Inverter•2024 Ford F-Series SCREW•7.3L•4x4•Factory Puck•B&W Companion•TST Tire Monitor w/Repeater•Sinemate 3500w Gen.
F&AM Lodge 358 Somerset, PA - JAFFA Shrine - Altoona, PA
Days Camped ☼ '19=118 ☼ '20=116 ☼ '21=123 ☼ '22=134 ☼ '23=118☼ '24=90
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12-08-2015, 10:55 AM
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#66
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Love My Sunseeker
Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
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Ok, I guess you kind of said that in your previous message but I didn't quite get it. Thanks for clarifying. I'll try again!
Quote:
Originally Posted by 5picker
Once you stick them in, you have to spread/pull outward on the tools (towards the right and left) and pull.
You will only be holding on to the tools not the radio.
The tabs on the sides of the radio that the tools release, will only release by spreading outward on the tools.
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Update: Ok, I just did that. Put the U things in, and spread outward. I guess I'm still scared of breaking it, or breaking the tabs or something. I'll try later on.
__________________
JJ only, my cat went to Rainbow Bridge July 2015
I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"
Total days camping each year: AS MUCH AS POSSIBLE!
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12-08-2015, 01:13 PM
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#67
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Photo of radio tools?
Quote:
Originally Posted by 5picker
You won't mess it up.
The U shaped tools work just like you said. Push each one into the holes on each side of the radio about an inch. You might feel/hear a click when they engage in the release tabs (or you may not) but you'll be able to tell.
After inserted, holding the U shaped tool at the U, apply slight outward (away from the center of the radio) pressure to release the tabs and the radio will slide right out in your hands. It's really simple. A stereo place could do it in 10 seconds or less so don't go there and pay to have it done!
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Can someone post a photo of these U shaped tools?
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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12-08-2015, 01:16 PM
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#68
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Senior Member
Join Date: Sep 2015
Posts: 3,464
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Any stereo shop.
Ford radio tools.
2016 Sabre 36QBOK
2015 Ram 3500 CUMMINS
I am nice!
__________________
2017 Dynamax Isata 4
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12-08-2015, 01:18 PM
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#69
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Quote:
Originally Posted by Kenny kustom
Any stereo shop.
Ford radio tools.
Attachment 95782
2016 Sabre 36QBOK
2015 Ram 3500 CUMMINS
I am nice!
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Wow, that was quick. Thanks.
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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12-10-2015, 05:11 PM
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#70
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Love My Sunseeker
Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
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Well, I gave it one more try. The rep on the phone said "not more than an inch." Well, I found that at the 1.25 inch point, the U Tool stopped when you put it in. I tried both at the 1 inch and the 1.25 all the way in, and I can't get it out. I tried spreading like what was explained, I can't. I think it's partly I'M SCARED I'M GONNA BREAK SOMETHING!!!!!!
__________________
JJ only, my cat went to Rainbow Bridge July 2015
I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"
Total days camping each year: AS MUCH AS POSSIBLE!
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12-11-2015, 12:26 PM
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#71
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Quote:
Originally Posted by DXSMac
Well, I gave it one more try. The rep on the phone said "not more than an inch." Well, I found that at the 1.25 inch point, the U Tool stopped when you put it in. I tried both at the 1 inch and the 1.25 all the way in, and I can't get it out. I tried spreading like what was explained, I can't. I think it's partly I'M SCARED I'M GONNA BREAK SOMETHING!!!!!!
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I would be apprehensive also but perhaps you can give it one more try.
The rep said "not more than an inch" so go in very slowly up to an inch and see if you feel anything catch then spread the tools as mentioned in a previous post.
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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12-13-2015, 11:31 AM
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#72
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Love My Sunseeker
Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
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It DOES "catch" at the 1 inch point, and when I tried, I couldn't get anything to move. I may try one more time. If I get it, I'll post directions.
__________________
JJ only, my cat went to Rainbow Bridge July 2015
I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"
Total days camping each year: AS MUCH AS POSSIBLE!
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12-14-2015, 11:50 AM
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#73
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Quote:
Originally Posted by DXSMac
It DOES "catch" at the 1 inch point, and when I tried, I couldn't get anything to move. I may try one more time. If I get it, I'll post directions.
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I never removed a radio on an RV but it may be that the tools you are using have to move some tabs that hold the radio in the dash. Sometimes those tabs are small and only have to move a fraction of an inch.
Try pulling on the radio while you have the tools spread. I think a previous poster advised you to push the tool ends to the outside once you have them in the tabs. It may not be obvious that you did anything until you pull on the radio.
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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12-14-2015, 11:52 AM
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#74
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Quote:
Originally Posted by Delco Bobby
I never removed a radio on an RV but it may be that the tools you are using have to move some tabs that hold the radio in the dash. Sometimes those tabs are small and only have to move a fraction of an inch.
Try pulling on the radio while you have the tools spread. I think a previous poster advised you to push the tool ends to the outside once you have them in the tabs. It may not be obvious that you did anything until you pull on the radio.
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See what 5picker posted in message #63 in this thread.
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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12-16-2015, 06:21 PM
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#75
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Love My Sunseeker
Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
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The rep on the phone said "work it out with your thumbs" (to include the "Spread"). I gave it one more try, tried to "work it out" and it seemed like way too much effort.
I just don't know what to do at this point. I don't think calling them again would help. I'll see if there is a video.
Just googled, and found that the Solera forum had the same problem as I:
http://www.forestriverforums.com/for...yne-63436.html
Turns out you have to remove the trim before you remove the radio. FORGET IT! NOT DOING THAT!
__________________
JJ only, my cat went to Rainbow Bridge July 2015
I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"
Total days camping each year: AS MUCH AS POSSIBLE!
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12-16-2015, 06:32 PM
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#76
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Senior Member
Join Date: Sep 2015
Posts: 3,464
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Post a pic of your radio
2016 Sabre 36QBOK
2015 Ram 3500 CUMMINS
I am nice!
__________________
2017 Dynamax Isata 4
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12-16-2015, 07:55 PM
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#77
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Senior Member
Join Date: Aug 2013
Location: Orange Park Fl.
Posts: 1,876
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Quote:
Originally Posted by DXSMac
The rep on the phone said "work it out with your thumbs" (to include the "Spread"). I gave it one more try, tried to "work it out" and it seemed like way too much effort.
I just don't know what to do at this point. I don't think calling them again would help. I'll see if there is a video.
Just googled, and found that the Solera forum had the same problem as I:
http://www.forestriverforums.com/for...yne-63436.html
Turns out you have to remove the trim before you remove the radio. FORGET IT! NOT DOING THAT!
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Disregard the problems you read about on the Solera! They don't apply to your chassis. Two different animals. The Solera can not use the "U" wires.
__________________
2014 Solera 24R
USN Retired
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12-16-2015, 08:45 PM
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#78
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Senior Member
Join Date: Aug 2015
Location: Media, PA
Posts: 2,932
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Quote:
Originally Posted by DXSMac
The rep on the phone said "work it out with your thumbs" (to include the "Spread"). I gave it one more try, tried to "work it out" and it seemed like way too much effort.
I just don't know what to do at this point. I don't think calling them again would help. I'll see if there is a video.
Just googled, and found that the Solera forum had the same problem as I:
http://www.forestriverforums.com/for...yne-63436.html
Turns out you have to remove the trim before you remove the radio. FORGET IT! NOT DOING THAT!
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Take a look st the diagram and text in this link. It may help you visualize the process.
Removing The Unit - Magnadyne M4-LCD Operation And Installation Manual [Page 49]
Also, try doing one side st a thing me and "walk" it out.
__________________
2017 Dynamax REV 24RB
2018 Ford F-150
Formerly a 2013 Sunseeker 2250 SLEC.
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12-16-2015, 09:00 PM
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#79
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Senior Member
Join Date: Sep 2015
Posts: 3,464
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Basic Ford locks.
Don't go in too far. Don't wreck the locks. Otherwise you have to pull the dash.
2016 Sabre 36QBOK
2015 Ram 3500 CUMMINS
I am nice!
__________________
2017 Dynamax Isata 4
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12-17-2015, 05:15 PM
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#80
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Love My Sunseeker
Join Date: Dec 2007
Location: Pacific Northwest
Posts: 788
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Well, here is a picture of the corner of my radio when I was trying to figure out the SD card slot. I have a 2013 coach on a 2012 chasis.
Ok, I will give it one more try and try one at a time. I have the 1 inch point marked with duct tape on the U tool.
__________________
JJ only, my cat went to Rainbow Bridge July 2015
I love my Sunseeker, when I'm on a trip I don't wanna go home!!!"
Total days camping each year: AS MUCH AS POSSIBLE!
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