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Old 09-06-2014, 10:07 AM   #11
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Update: the dealer won't be able to look at it until later this week, so it looks like they're S-O-L for the rest of this weekend.

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Old 09-06-2014, 10:27 AM   #12
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If the compressor is hot it will go off on internal over load. Shut the unit off for a few hrs. to let it cool down and reset internally, Then try it again. It sounds like he might need a hard start kit, it's not kicking out of the start wind. Another way is to take hose on the roof and run water over it until it's cold. You would need to expose the compressor to do that.

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Old 09-06-2014, 10:42 AM   #13
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If it kicked off for a hot compressor, it would restart itself. The compressors use a bi-metal switch which automatically closes the switch when it cools.
Electronics, however, can sometimes get hung up in a step and need a reset. In order to do that, you need to remove all power from the unit for about 5 minutes. Some units have 120 VAC and 12 VDC running to them. Simply turning off the breaker will not do it because that only removes the 120 VAC. You will need to pull a fuse also. Another way to do it would be to pull the plug going into the control board in the AC unit after you turn off the 120 VAC breaker to it. Hope they get cool soon!

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Old 09-08-2014, 02:24 PM   #14
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Originally Posted by BigJohnD View Post
I'd be willing to bet, thermostat or control box has issues. Been through that twice with these new units. Hate them.
Ding! Ding! Ding! We have a winner. Just got a call from the BIL. Dealer said it was the control box. $300 for it to be fixed.

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