Thanks for your response NL Camper. I talked with someone from FR Friday afternoon and "off the record" he told me that the Estone was pretty junk like it's predecessor Concertone. He was not a real technical guy, but kinda confirmed my thoughts/fears, if the display shows the DVD is playing and you have audio but no video on the TV, the Estone has a problem. I, like many other FR customers, cannot figure out why FR continues to put junk entertainment systems in their RVs. Anyway, I'm gonna try your trick and disconnect the AC power and batter cables to hopefully do some kind of reset on the Estone. We'll see, cross your fingers.