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06-01-2016, 01:58 PM
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#1
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Junior Member
Join Date: Jun 2014
Location: Wilmington, NC
Posts: 2
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Roof top Air Conditioner
Has any one had a problem with a Dometic 15k BTU roof top air conditioner not cooling ??
I have a 2015 Surveyor 265RL and have had the dealer check the A/C unit, he said it was working fine.
I just completed a six week trip and when the outside Temp. was above 79-80deg F the inside Temp. would not get below 76-77deg F and the unit ran all the time.
Any answers ???
JJ
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06-01-2016, 02:07 PM
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#2
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Senior Member
Join Date: Aug 2014
Location: West Jordan, UT
Posts: 877
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There were a few threads and a poll started in the last 2 days about this exact question. Hit the search feature or look under "recent" and you will see them and most likely find the answers
__________________
2018 XLR Nitro 36T15
2015 GMC 3500 6.6/Allison
Nights Camped (2018-16) (2017-16) (2016-13) (2015-13)
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06-01-2016, 03:16 PM
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#3
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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Take the filter grate off and check the return air / fresh air divider to see if it hasn't come loose.
2015 Columbus 320RS
2008 2500HD Duramax
2015 nights camped "34"
2016 nights camped "6"
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06-01-2016, 03:17 PM
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#4
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Phat Phrog Stunt Team
Join Date: Aug 2011
Location: Iowa
Posts: 34,507
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2015 Columbus 320RS
2008 2500HD Duramax
2015 nights camped "34"
2016 nights camped "6"
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06-02-2016, 11:53 AM
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#5
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Junior Member
Join Date: Aug 2015
Posts: 8
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We just had our one and a half year old dometic replaced and the service tech told us we were air conditioning the attic he used a lot of tape to seal it now the new one is a lot quiter
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06-02-2016, 12:15 PM
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#6
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Senior Member
Join Date: Aug 2013
Location: Ramona Ca
Posts: 302
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When it is hotter out it should drop the temp more. No more then 10 -15 then outside . Get a laser light temp recorder they are cheap measure temp coming out should be in the no more then
Upper 40 low fifties.
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06-02-2016, 12:20 PM
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#7
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Member
Join Date: Oct 2014
Posts: 38
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Having the same problem still waiting to find out just what the problem is 2015 Coachman Freedom Express 322 RLD. Dealer going to check it out just have to wait my turn seems everybody is have theirs work on too.
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06-02-2016, 01:55 PM
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#8
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Retired Army MSG!
Join Date: Feb 2015
Location: Sharon, SC
Posts: 593
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Bad ac
Dealer replaced my unit on our 2016 Coachmen Chaparral. Said there was a bad run of Dometic units last year. Bought trailer new last July and accounted replaced in Feb 16
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06-03-2016, 07:58 AM
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#9
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Junior Member
Join Date: Mar 2016
Location: Emory, Texas
Posts: 2
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2015 Dometic Brisk A/C
Bought our Sunseeker 2860 in June 2014 and just wasn't cooling right last year. This year one trip and no cooling 1 month left on warranty. Took it to dealer who checked and replaced A/C unit, loss of freon. Even with other units in line took less than a 2 week period. No cost, thanks McClain Rockwall, Texas
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06-03-2016, 08:24 AM
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#10
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Senior Member
Join Date: Jan 2016
Location: x
Posts: 12,423
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I have yet to check mine and should soon. The difference between ambient air at the return and the closest cold air outlet with a unit operating properly should be close to 20*. Things like poorly insulted ducts and improperly installed units will affect this reading. If you are only seeing a 10* difference there is a problem.
__________________
Retired Navy
Jake my sidekick (yellow Lab) 10/04 - 05/20
2017 RAM 2500 CC 4X4 Cummins Diesel
2016 Flagstaff 26 FKWS
AF&AM & El Korah Shrine of Idaho
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06-03-2016, 08:28 AM
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#11
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Senior Member
Join Date: Nov 2014
Posts: 117
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I have read somewhere in these posts that Dometic from late 2013 through early 2015 had 15,000 BTU units that were not fully charged at the factory and have since failed to cool after a short while. Mine was one of those units. My camper is in the shop having a new unit installed as I write this. Apparently the 13,500 BTU units did not suffer the same fate. We did not receive any recall information on this either.
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06-03-2016, 11:48 AM
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#12
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Senior Member
Join Date: Dec 2011
Posts: 3,570
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Quote:
Originally Posted by dkelly
I have read somewhere in these posts that Dometic from late 2013 through early 2015 had 15,000 BTU units that were not fully charged at the factory and have since failed to cool after a short while. Mine was one of those units. My camper is in the shop having a new unit installed as I write this. Apparently the 13,500 BTU units did not suffer the same fate. We did not receive any recall information on this either.
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Maybe just as likely, they had(have) leaks in joints and coils. This would allow initial good operation and then system deterioration over short time. If lacking charge in the beginning it would never operate well.
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06-04-2016, 06:47 AM
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#13
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Senior Member
Join Date: Jul 2012
Posts: 236
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My 2014 Dometic 15k crapped out a week ago after roughly 8 uses. Cheap Chinese wiring harness had a wire go bad and burn out the compressor. It's in the shop waiting for a new compressor.
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06-04-2016, 07:25 AM
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#14
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Senior Member
Join Date: Jan 2016
Location: x
Posts: 12,423
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Quote:
Originally Posted by rblack22
My 2014 Dometic 15k crapped out a week ago after roughly 8 uses. Cheap Chinese wiring harness had a wire go bad and burn out the compressor. It's in the shop waiting for a new compressor.
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I'm surprised they are replacing the compressor, these roof top models are just like a window shaker in a stick house usually not worth replacing the compressor, faster and cheaper to replace the entire unit.
__________________
Retired Navy
Jake my sidekick (yellow Lab) 10/04 - 05/20
2017 RAM 2500 CC 4X4 Cummins Diesel
2016 Flagstaff 26 FKWS
AF&AM & El Korah Shrine of Idaho
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06-04-2016, 07:28 AM
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#15
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Senior Member
Join Date: Aug 2014
Posts: 496
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Bough our unit new in 9/14 and by 6/15 is was done. Dealer had it replaced under warranty. We just gave it a real workout last weekend in South Georgia where it got to 96 and it did just fine. The old one would have had us sweating in 85 degree inside temps...
__________________
Doc
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2014 V-Cross Platinum 365VTSB (Bought Labor Day 2014)
TV: 2016 GMC 3500 Denali - Motor Ops Tuned
Days Camped 2016: 28
Days Camped 2017: 25 so far
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06-04-2016, 11:20 AM
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#16
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Senior Member
Join Date: Mar 2014
Posts: 422
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Quote:
Originally Posted by dkelly
I have read somewhere in these posts that Dometic from late 2013 through early 2015 had 15,000 BTU units that were not fully charged at the factory and have since failed to cool after a short while. Mine was one of those units. My camper is in the shop having a new unit installed as I write this. Apparently the 13,500 BTU units did not suffer the same fate. We did not receive any recall information on this either.
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Wouldn't surprise me, our 2014 unit crapped out in July of 2014 due to loss of freon/coolant. Was replaced under warranty and no issues since (knock on wood lol)
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2014 Surveyor SC321BHTS SOLD
2016 Nissan Titan XD SL4x4 Cummins SOLD
2007 Sierra Sport M26FSFB Toy Hauler
2002 Ford F250 7.3l 4x4
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03-27-2017, 11:40 AM
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#17
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Senior Member
Join Date: Jul 2012
Posts: 236
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Roof top Air Conditioner
My 2014 crapped out, but due to an electrical short of some kind. So I got a recharge as a result anyways
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03-27-2017, 11:41 AM
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#18
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Retired Army MSG!
Join Date: Feb 2015
Location: Sharon, SC
Posts: 593
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Mine has been replaced twice. Let me guess you all have Dometics as well.
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