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Old 08-12-2018, 06:09 PM   #1
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Safety Alert Progressive EMS-PT50X

ALERT!!!!! Bought a new Progressive Industries EMS-PT50X. Used it once and it rained while in use. Noticed the screen for the read out was fogged up. Brought it home and opened the case, had more than a cup of water inside, submerging all of the circuit boards in water. Very dangerous situation. Operated properly, and haven't used it, but will have to dry it out before I use it again. Supposed to be weather resistant and for outdoor use. (Says it on the back). Very surprised. We'll see what response I get from Progressive, but wanted to warn all of you out there that this happens, brand new out of the box.
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Old 08-12-2018, 08:39 PM   #2
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Originally Posted by Comanchecreek View Post
ALERT!!!!! Bought a new Progressive Industries EMS-PT50X. Used it once and it rained while in use. Noticed the screen for the read out was fogged up. Brought it home and opened the case, had more than a cup of water inside, submerging all of the circuit boards in water. Very dangerous situation. Operated properly, and haven't used it, but will have to dry it out before I use it again. Supposed to be weather resistant and for outdoor use. (Says it on the back). Very surprised. We'll see what response I get from Progressive, but wanted to warn all of you out there that this happens, brand new out of the box.
Fyi mine is an older model and is weather resistant in the vertical position only not horizontal. Not sure about the new ones.

I bought a plastic tool box to put it in when using an extension cord because some power posts are too low. I cut holes in the toolbox for the cords in and out. Before I had the tool box I would hang it under my slide.
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Old 08-12-2018, 08:42 PM   #3
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Same thing happened to me, PI replaced it Free of charge with a Copy of my sales receipt that I had to get from Tweety's. the new one has the rain cover on it
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Old 08-13-2018, 05:51 AM   #4
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Same thing happened to me, PI replaced it Free of charge with a Copy of my sales receipt that I had to get from Tweety's. the new one has the rain cover on it
I installed my SSP-30XL inside my power bay out of the weather. The outlet goes to the shore power cord. Also I will not forget it at the pedestal.
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Old 08-13-2018, 07:14 AM   #5
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I installed my SSP-30XL inside my power bay out of the weather. The outlet goes to the shore power cord. Also I will not forget it at the pedestal.
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That is great but if you were going to that much trouble why didn't you install the hard Wired Unit, it would have been much easier and a little cheaper? just asking
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Old 08-13-2018, 07:15 AM   #6
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SurgeGuard

This is the main reason I go with SurgeGuard instead of PI.

Also, I see many more problems with the PI units talked about on RV forums than I do the SurgeGuard units. This may be due to more people owning PI than SurgeGuard, so I may be misguided with my thoughts on this.

People will tout the lifetime warranty of the PI EMS units and use this as the reason why you should use PI instead of SurgeGuard. I would rather have a unit that (seemingly to me) doesnít need to be returned (if ever) as often as the PI units seem to.

And, if I ever did have a problem with a SurgeGuard EMS, it is also covered by a lifetime warranty.

https://rvpower.southwire.com/wp-con...ion-DSG-v2.pdf

Bruce
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Old 08-13-2018, 09:38 AM   #7
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Originally Posted by dbledan View Post
Fyi mine is an older model and is weather resistant in the vertical position only not horizontal. Not sure about the new ones.

I bought a plastic tool box to put it in when using an extension cord because some power posts are too low. I cut holes in the toolbox for the cords in and out. Before I had the tool box I would hang it under my slide.
It was in the vertical position plugged directly into the pedestal, but outside the lid, (too big to be under the cover). and then the trailer cord plugged into the unit. After all the discussions on this forum I wanted it mounted ahead of the power cord as most people would mount it. I then used a cable lock through the ring to lock it to the pedestal. The unit diagnosed the pedestal OK, and functioned properly. I didn't notice an issue till I went to unhook and noticed the readout window was fogged up. Brought it home and went to check why the readout window was fogged and heard the sloshing inside. Opened it up and poured the water out and left it to dry out. We had a couple of pretty good showers up there, but nothing compared to what many of you get in the east and south in Texas. Very concerned about how many people are running around with this high voltage device filled with water. My recommendation to all that read this is check your unit. Could be an ugly mess if it's full of water, and how well is it going to work with all of the innards soaking wet.
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Old 08-13-2018, 01:06 PM   #8
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Originally Posted by W5CI View Post
That is great but if you were going to that much trouble why didn't you install the hard Wired Unit, it would have been much easier and a little cheaper? just asking
I have a SSP-30XL RV Smart Surge Protector (Amazon: $97.67). My Samlex EVO-2212 Inverter/Charger has an Electrical Management System for low & high voltage like a UPS. The EVO-2212 only needed a 30 amp circuit breaker protection from shore power.

The portable SSP-30XL RV Smart Surge Protector features I wanted:
  • Open Ground, Open Neutral & Reverse Polarity Detection
  • Miswired Pedestal Indication
  • Surge Failure Indicator
  • UL Certified and Canadian Approved
  • Lifetime Warranty

Also it is a portable power tester that I can test my campground pedestal with.
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Old 08-13-2018, 01:25 PM   #9
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Quote:
Originally Posted by nomad297 View Post
This is the main reason I go with SurgeGuard instead of PI.

Also, I see many more problems with the PI units talked about on RV forums than I do the SurgeGuard units. This may be due to more people owning PI than SurgeGuard, so I may be misguided with my thoughts on this.

People will tout the lifetime warranty of the PI EMS units and use this as the reason why you should use PI instead of SurgeGuard. I would rather have a unit that (seemingly to me) doesnít need to be returned (if ever) as often as the PI units seem to.

And, if I ever did have a problem with a SurgeGuard EMS, it is also covered by a lifetime warranty.

https://rvpower.southwire.com/wp-con...ion-DSG-v2.pdf

Bruce
I've had the opposite. First EMS I ever bought was a SurgeGuard (since it was what was on the shelf at Camping World, and I happened to be in the store). Got about 2 seasons out of it before it quit working. Didn't have the original receipt by that time, so I couldn't warranty it.

The portable PI I bought to replace it worked flawlessly, and with the new trailer, I went with a hardwired PI instead. So far, has worked flawlessly.
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Old 08-13-2018, 04:17 PM   #10
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I put a plastic garbage bag over the post and the PI50 hangs off the post but in the bag.
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