A guess/hunch. Requires verification.
The job of the WFCO converter is two-fold: 1) deliver 120 volt AC to the house 120 volt circuits. 2) send charging current to the battery. A conventional converter does not accept power from the battery.
In a typical installation, 120 volt house circuits draw shore power straight through the converter.
To run 120 volt AC throughout your rig on the existing "house" wiring (downstream of the converter), it's likely that you'll need some sort of "transfer switch" that automatically chooses between shore power through the converter and 12 volt power through an INVERTER large enough to run many appliances at once (2000 to 3000 watts or more). If there is shore power, the 120 volt circuits draw power direct from the outside source. If the outside source "fails" or is disconnected, then the transfer switch chooses to get power from the inverter, which gets its power from the batteries, which are charged by solar.
This arrangement is vaguely similar to having a backup generator at one's home with an automatic transfer switch choosing the better source of power...one or the other.
I suspect WFCO was not helpful because this is well beyond the scope of what their converter is intended to do...and requires a significant amount of additional equipment unrelated to the WFCO converter.
You may be able to replace the WFCO converter with a much more sophisticated device that can manage all these tricks for you. It also appears that there are
inverters that include built-in transfer switches, but I don't know if they are up to this task.
This video may be helpful:
The point of me commenting is that you may need professional help to safely make this installation work for you as you wish it to - and to wire the converter/inverter/transfer switch/house circuitry correctly. My limited understanding of the electronics involved suggest that the transfer switch is the key element.