Suburban oven will not stay lit/maintain temp.

[adarklake]

I have a brand new Surburban SRSA3 oven factory installed in my brand new camper. It is important to note that all the other gas appliances in the camper have been tested and work great. The stovetops burners, propane fridge, gas water heater, external grill, and the furnace all work great (we've been boondocking and testing them all!) Now the problem: The pilot will light, I hold in the pilot lighter for a full 30 seconds after lighting until it glows. The pilot will remain on. That is, until you start the oven. Once the oven is started, the burner comes on just fine. However when the set temperature is reached, the main burner shuts off and blows out the pilot light when it does.

I'm guessing I got a bum oven and quality control over at Surburban just isn't all it should be. Anything I should try before performing the laborious task of bringing it to the dealer and taking time off for an annoyance I shouldn't be dealing with in a 3 month old camper?

[wowzer]

Had the same situation. The pilot lite position is to close to the burner. When you turn the knob to light the burner it lights ok. The problem is when it comes time to cycle to maintain the temp. the pilot light gets blown out when it tries to light the burner then the oven cools down.

[Terier]

wowzer - how did you get the problem fixed?

[dalford]

I posted this a while back... Mine still working..
See last post
http://www.forestriverforums.com/for...lit-73446.html

[checkmate99]

Had the same problem in my 2014 Heritage Glen. Dealer ended up replacing the entire burner assembly after two visits to repair the problem. First visit they just replaced the thermocouple.....that didn't work. Since it was repaired, it has worked well since.

[Jim34RL]

I have had the same issue with my 2016 Cedar Creek suburban oven, I had the thermal coupler replace under warranty. The stove now stays lit and will reach operating temps.

[DnL]

I had the same issue. My fix was a simple adjustment to the thermal couple. It wasn't aligned properly with pilot light so it wasn't heating up which caused the gas flow to turn off.


Sent from my iPhone using Forest River Forums

[kcdelan]

Had exactly the same problem in our 2015 Flagstaff V-Lite. It has been at the dealers awaiting parts since last September. They phoned just prior to Christmas to say that the parts had finally arrived and that it was fixed under warranty. Picking it up after Jan. 4th so can't attest that it is working right now. Only posting this to point out that it appears to be a common problem.

[BusyRetirees]

I have a 2014 Rockwood 8282sw and have had similar and other problems with the Suburban stove. They tried all kind of fixes but problems reoccurred. They finally replaced the oven. Tech told us there is probably a defect with the ovens but since the majority of RVers use the oven as a breadbox, the problems are not brought to their attention. It's under warranty, have them change it or fix it. Bit inconvenient but worth it in the long run. Ours works great now. If I had a choice of ovens, I would go for an Atwood (had one for 7 years without a problem.)

[Reason201]

Had this issue in a previous unit. repair was to adjust and align the pilot light and the thermocouple

[dalford]

Originally Posted by Reason201

Had this issue in a previous unit. repair was to adjust and align the pilot light and the thermocouple

X2

[nothermark]

FWIW It sounds like the people replacing parts do not know how the oven works or how to bend a bracket a bit to tune a system...or they get paid for changing parts but not bending the bracket. Sad either way.

[Skyliner]

Yep, very little critical thinking out there when it comes to techs/mechanics nowadays! I had a dealership want to charge me $3,200 for a high pressure fuel pump on my diesel when all it needed as a $90 flow control valve that was replaceable. Had to get a Bosch vendor in Germany mail it out to me but that saved me a small fortune had I listened to the dealership tech....can't call them mechanics anymore I guess.

Had a friend who was told they needed a new hot water heater by an RV dealership because replacing the circuit board was too costly. The hot water heater would not ignite. I fixed in less than a minute by using a soft metal brush and cleaning the ignitor, knocking off rust where it was supposed to spark, and bending the mounting on ignitor so it was closer to the metal section it was supposed to spark against. Also blew out some of the crud in the venturi which helped it burn cleaner.

[jsk329]

Call the mfg. A part for your stove is under recall. Tell them the problem and they send out the part at no charge and you put it in yourself.

[Mr. Dan]

Originally Posted by jsk329

Call the mfg. A part for your stove is under recall. Tell them the problem and they send out the part at no charge and you put it in yourself.

You should take this suggestion. The oven in my previous trailer failed in the same manner. I called the manufacturer's support line; the cust.srv. rep told me I needed a new part with a larger orifice. He mailed it to me free of charge; I installed it and it solved the problem.

[deartruc]

Had the same issue in my 2010 sob htt. Dealer replaced thermo and when that didn't work, the burner rail. Way too many times back to the dealer so gave up. You could light the pilot and it would burn forever but when rail was lit it was 50/50 if it would blow it out. Fixed by buying new Roo.

[CRS]

We had the same issue with our 337bar.....factory replaced the entire oven....now works OK.......PS.....here is a tip I learned off of you tube....go out and purchase 4 6x6 unglazed ceramic tiles and place them touching each other on the metal just above the burner... This will disburse the heat better and prevents the bottom of what you are cooking from burning...we purchased our tiles from Menard's for .39 ea....works well give it a try

[roxie_24fan]

I am having this problem in my brand new TT. I am at a campground now and dont want to break it down and go miles to the dealer. Is there a diagram or video on how to adjust/align the pilot light? Thanks

[dalford]

No picture or diagram. I just looked at my pilot fire was a little to the right of the thermocouple. I used a pair of gas pliers and very carefully moved the thermocouple closer to the fire by applying gentle bending pressure. It took a couple of bends but I did this and have never had my pilot light go out again...

[jeff64]

Originally Posted by Mr. Dan

You should take this suggestion. The oven in my previous trailer failed in the same manner. I called the manufacturer's support line; the cust.srv. rep told me I needed a new part with a larger orifice. He mailed it to me free of charge; I installed it and it solved the problem.

X2