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Old 02-20-2011, 01:52 AM   #1
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Thanks concertone

Wanted to say thank you to Bob Fields at Concertone for all of his help with my new unit. He gave me his personal attention to resolve any issues I had and I am now a satisfied customer and a happy customer. Again thanks to you and all involved.
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Old 02-20-2011, 08:50 AM   #2
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Only used mine two months so far last fall, but it has worked flawlessly. It was a major step up from the unit we had in our Keystone.
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Old 02-20-2011, 11:42 PM   #3
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My wife and I are full timers and the only issue with our ZX690 is the LED's don't all work and the DVD is not HD. But we had issues with the first 2 we received and Mr. Fields was right there for us. That kind of personal attention is unheard of. Hell your lucky to get a human to answer the phone let alone a knowlegable rep that can make decisions and act on them.
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Old 02-21-2011, 06:42 AM   #4
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Times 2

I agree with the post. Thanks Bob Fields for your help with my programming problem also.
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Old 02-21-2011, 08:36 AM   #5
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Thanks AND THANK YOU for allowing me to help!
All the best!
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Old 02-21-2011, 04:49 PM   #6
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Quote:
Originally Posted by Bob Fields View Post
Thanks AND THANK YOU for allowing me to help!
All the best!
Hi Bob.
Knew I was talking with a man of action and not just words.
Hope to see you soon.......
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Old 03-08-2011, 11:58 PM   #7
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Sometimes don't always go as fast as we would like, but I can tell you that our CEO is a man of integrity and is absolutely concerned with your products and satisfaction. Heck, he hired me! :-)
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