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03-07-2015, 09:44 AM
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#1
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Member
Join Date: Feb 2015
Posts: 58
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They called it a power surge.......
I bought a 2015 Silverback 33IK FW two weeks ago. When I bought the FW home and plugged in the power (yes 50 amp) all sorts of funny things happened. Long story short...... I took the FW to their service department and they said that it appeared to be some sort of power surge that took out the microwave, domestic refrigerator, washer/dryer, and convertor. Fortunately Geico stepped up and covered the repair. Here's my question: I asked the service people what they planned to do with the appliances that they were removing? He asked if I wanted them? I'm wondering if it would be worth while to try and get repair parts for the removed appliances, repair them and sale them on Craigslist? Has anyone tried to get the repair parts? If the parts are too costly it may not be worth the trouble. The FW is still at the service department waiting for the replacement appliances so I'm not sure what brands they are and the books are in the trailer. I just know that the W/D is a Splendide, WD2100XC, vented.
Of course these are all 110 Volt so they don't necessarily need to be in an RV.
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03-07-2015, 09:48 AM
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#2
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,924
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Did you have them also check out the television(s)? They also are very commonly damaged in power surges (or incorrect wired power supplies). If you have an electric fireplace, it would be wise to also check it out too.
Just for my own curiosity, did this surge happen almost immediately after you plugged into a 50 amp at your house? The reason I ask, is it's possible your 50 amp is not of the correct type. You need what is referred to as a 120/240 volt split phase 50 amp service. This will require a 120 volt line 1, a 120 volt line 2, a neutral, and a ground. By it being wired this way, the RV just uses both of the 120 volt lines separately and thus it all remains 120 volts.
If you plugged into a 240 volt 50 amp service, that just has two hot lines and a ground.......and no neutral....then it's possible to burn it all up again if you are shooting 240 volts to everything...and not 120 volts as it's designed.
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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03-07-2015, 09:48 AM
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#3
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Senior Member
Join Date: Jun 2013
Posts: 10,833
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I would check your power for correct voltage and wiring prior to reconnecting. As far as repair parts, microwave most likely is not worth the effort. The washer and fridge would be worth the investment in time and parts.
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B and B
2022 Venture RV SportTrek STT 302 VRB Travel Trailer
2018 Heartland Landmark 365 Louisville 5th Wheel
2015 Heartland Bighorn 5th Wheel
2013 FR Rockwood 8289WS 5th Wheel
2012 FR Rockwood 2703 SS Travel Trailer
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03-07-2015, 09:56 AM
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#4
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Senior Member
Join Date: Feb 2012
Location: Wisconsin
Posts: 13,732
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Sorry to hear about your troubles. I'm surprised the dealer doesn't have to return the burnt out appliancess to the manufacturer. Make sure you get the 50 AMP source of power at home checked out by an electrician. And go get one of these: EMS-HW50C or one of these: EMS-PT50C
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03-07-2015, 09:58 AM
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#5
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Member
Join Date: Feb 2015
Posts: 58
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Quote:
Originally Posted by wmtire
Did you have them also check out the television(s)? They also are very commonly damaged in power surges (or incorrect wired power supplies).
Just for my own curiosity, did this surge happen almost immediately after you plugged into a 50 amp at your house?
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Some things did work when I plugged in but not for long. I bought a surge protector and checked my 50 amp plug. I have the proper lights showing on the surge protector so I hope I'm good to plug the FW in when I get it home. I'm not sure about the TV there is a clicking noise coming from behind the TV before it comes on. And there was a burning smell coming from that area. I think it may have been the satellite receive. But without the dish I have no way to check it.
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03-07-2015, 10:11 AM
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#6
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,924
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Quote:
Originally Posted by Gene85222
Some things did work when I plugged in but not for long. I bought a surge protector and checked my plug. I have the proper lights showing on the surge protector so I hope I'm good to plug the FW in when I get it home.
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Gene, just to make sure and give everyone piece of mind, do you own and know how to operate a multimeter? If so, we can easily check it all out on your outlet.
The voltage between:
Y and X should be 240-Volt,
X and W 120-Volt,
Y and W 120-Volt,
X and G 120-volt,
Y and G 120-volt,
W and G 0-Volt
If you are not confident (or have experience) in operating a multimeter, then please do not attempt the above. We don't want you to get shocked.
Also I edited my first post to include maybe another item you may want to check out if you have it in your RV.
What kind/model of surge protector do you have? As you stated, it may be showing you all is good.
Although unlikely, I would be remiss in not asking to be sure that you are not using any kind of adapters to plug into the 50 amp outlet?
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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03-07-2015, 10:26 AM
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#7
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Member
Join Date: Feb 2015
Posts: 58
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Quote:
Originally Posted by wmtire
Gene, just to make sure and give everyone piece of mind, do you own and know how to operate a multimeter? If so, we can easily check it all out.
The voltage between Y and X should be 240-Volt, X and W 120-Volt, Y and W 120-Volt, X and G 120-volt, Y and G 120-volt, W and G 0-Volt
If you are not confident (or have experience) in operating a multimeter, then please do not attempt the above. We don't want you to get shocked.
Also I edited my first post to include maybe another item you may want to check out if you have it in your RV.
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I installed the 50amp with #8 wire, my self and I almost wore out my multimeter checking the polarity. I also have a Progressive 'Smart Surge' that I just bought, plugged in. The lights show that the plug is good.
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03-07-2015, 10:39 AM
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#8
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Site Team
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 33,924
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Quote:
Originally Posted by Gene85222
I installed the 50amp with #8 wire, my self and I almost wore out my multimeter checking the polarity. I also have a Progressive 'Smart Surge' that I just bought, plugged in. The lights show that the plug is good.
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I'm not familiar enough with that surge protector to know if it also alerts you to a 240 volt problem as the progressive EMS does.
I am glad you know how to use a multi-meter. It really wouldn't hurt in the least to check out your outlet, using the values above just to make sure that your aren't getting 240 volts somewhere you shouldn't.
The reason almost every member (including myself) mentioned that to you, is outlets get miswired a lot (even by professionals). You will read many stories of it in these forums.....and the horrible aftermaths of it. That's why we are all on edge and trying to make sure you are not one of these unfortunate souls. We want you to be a happy camper (literally).
__________________
2011 Flagstaff 831 RLBSS
A 72 hour hold in a psych unit is beginning to intrigue me as a potential vacation opportunity.
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03-07-2015, 10:58 AM
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#9
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Site Team
Join Date: Oct 2014
Posts: 15,292
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You can check the TV without the dish. Simply plug in and so to the setup menu. If you see a setup menu and can navigate around it is likely OK. If you fried the TV, you will not have a setup menu
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03-07-2015, 11:08 AM
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#10
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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Ok, back to the original post which wmtire so rudely ignored/hijacked ... a majority of the appliances aren't worth much. They're generally really cheap and I can't imagine you getting much after you pay to fix them.
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Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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03-07-2015, 12:30 PM
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#11
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Member
Join Date: Mar 2015
Posts: 33
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In some cases the cost of the return of appliances such as these is more than their worth to the manufacturer.
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Bill Case
Silverback 35QB4
F350 Diesel prime mover
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03-07-2015, 12:30 PM
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#12
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Member
Join Date: Feb 2015
Posts: 58
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Quote:
Originally Posted by ependydad
Ok, back to the original post which wmtire so rudely ignored/hijacked ... a majority of the appliances aren't worth much. They're generally really cheap and I can't imagine you getting much after you pay to fix them.
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What do you think about the Splendide W/D it was $1345 w/tax? And everything was never used.
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03-07-2015, 12:31 PM
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#13
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Always Learning
Join Date: Nov 2011
Location: Four Corners, FL
Posts: 21,891
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That's one that may be worthwhile.
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Officially a SOB with a 2022 Jayco Precept 36C
Checkout my site for RVing tips, tricks, and info | Was a Fulltime Family for 5 years, now we're part-timing on long trips
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03-07-2015, 12:42 PM
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#14
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Senior Member
Join Date: Oct 2013
Location: Georgetown, TX
Posts: 337
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It would appear you surge protector will not protect against improper wiring
"The Smart Surge 240V/50A provides 5-mode, 1650 joules, and 45,000 amp surge current rating. The built in surge status indicator notes the condition of the surge protector.
Additionally, the dual line circuit tester checks for: Reverse Polarity, Open Neutral and Open Ground prior to use. Sleek, compact, portable design makes it easy to use".
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03-07-2015, 12:49 PM
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#15
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Senior Member
Join Date: Jan 2015
Location: SW Indiana
Posts: 184
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Three questions to the OP:
1) Will they replace with the same make/model appliances?
2) Do you have a place to store the old appliances?
3) How long do you plan to keep your RV?
If your answers are "yes", "yes" and "a long time" it might be nice to keep them to salvage any knobs, panels, and/or anything that did not get damaged, then use them as the replacement equipment ages. My 2¢...
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03-07-2015, 12:49 PM
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#16
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Someone needs to post side by side diagrams of a 50a 240 receptacle and a 50a rv receptacle. I can't find mine.
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03-07-2015, 12:54 PM
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#17
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Senior Member
Join Date: Sep 2014
Posts: 735
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Quote:
Originally Posted by OldCoot
Someone needs to post side by side diagrams of a 50a 240 receptacle and a 50a rv receptacle. I can't find mine.
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OK.
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03-07-2015, 12:58 PM
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#18
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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50A 110v rv circuit, not 30A
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03-07-2015, 01:12 PM
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#19
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Senior Member
Join Date: Apr 2012
Location: Southeast Pa
Posts: 194
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Quote:
Originally Posted by OldCoot
50A 110v rv circuit, not 30A
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ALL 50 Amp RV sources ARE 220 Volt. Thae fact is that the RV does NOT use 220 volt. The Busses in the distribution box are split, so each side gets 110 Volt. For this reason is why some people state that RV's are ONLY 110 Volt. So just for clarification, There IS 220 Volts coming into the RV but it is not utlized in that fashion.
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2013 Columbus 340 RK
2013 F350 Dually 6.7 Diesel
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03-07-2015, 01:15 PM
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#20
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Mod free 5er
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,702
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Quote:
Originally Posted by Paul M
ALL 50 Amp RV sources ARE 220 Volt. Thae fact is that the RV does NOT use 220 volt. The Busses in the distribution box are split, so each side gets 110 Volt. For this reason is why some people state that RV's are ONLY 110 Volt. So just for clarification, There IS 220 Volts coming into the RV but it is not utlized in that fashion.
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Pardon me, but I don't believe that is correct.
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