Lift the top off, do you see the screw drive turning behind the tv? If it is turning something may be stripped. If the screw drive is turning use your hand and try to lift the tv a little bit while hitting the up button. you may be able to get it by the problem threads until you can get it fixed.
If the screw drive is not turning a shear pin my be broken.
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Wife
2007 Chevy 2500 HD 6.6
2012 Sabre 31RETS
(LA) Lower Alabama
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