Typical Dealer After Warranty Expired
I had a new Concertone ZX75 installed under warranty last September, about 2 weeks before my trailer warranty expired. First time out after the end of warranty I had issues with some of the buttons on the unit not working. No big deal I thought, I can always use the remote. Then I thought about dead batteries or a lost remote so I called the dealer. "We'll get back to you" turned out to mean "get lost, you're out of warranty". Considering the unit was new in September I thought I could get them to replace it since my thinking was that it should have a warranty on it. Nope, not through them. It's too bad I saw the dealer through rose colored glasses until then cuz in hind sight I can see where they really didn't do many things in my best interest. Now isn't that typical...