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Old 07-04-2016, 07:09 AM   #11
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Quote:
Originally Posted by northstar1960 View Post
Hate to say this but it won't be the first Jensen to bite the dust . jensen is not exactly top of the line
No problem, I knew that it was cheaper-Chinese when I was purchasing the motorhome.
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Old 07-04-2016, 07:13 AM   #12
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Originally Posted by chideock View Post
Rather than update since it costs can you download and and reinstall on the sd card the version you have now?

Talk to Jenson first, wise choice.
Thanks and yes hopefully I can do that first
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Old 07-04-2016, 02:03 PM   #13
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I've submitted a support ticket to Naviextras.
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Old 07-06-2016, 05:49 AM   #14
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Still waiting....

In the meantime, I see from the Naviextras software that I can install free updates to all my maps and clean up my SD card a bit to give it more free space. That may be all I need to do (hopefully), however I'll wait until I hear back from Naviextras before doing anything further.


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Old 07-06-2016, 10:02 AM   #15
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Naviextras has responded to my support request and has asked for some pics of the error messages. I sent them those. Waiting on a response.
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Old 07-07-2016, 05:01 PM   #16
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After error checking the SD, installing the Naviextras software and installing all the updates it appears that everything is working fine now. Even got updated maps that are current.

Thanks everyone for your help!
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