Reply
 
Thread Tools Display Modes
Old 09-19-2016, 05:16 PM   #11
Senior Member
 
Join Date: Sep 2015
Posts: 137
Quote:
Originally Posted by Brother Les View Post
call dealer now and tell him problem and for him/FR to come up with a fix.... do not let them off and this is a very large hazard that will not go away. if it is melting the cover, all the wires are also may get hot and brittle.
X2 on this. May even consider your lawyer if they won't agree to make this right. Total fire hazard. And how much did they pay the architect on this design? Very disappointing.
__________________

__________________
2015 FR Classic 625D
2011 Toyota Sienna XLE
Dodaman is offline   Reply With Quote
Old 09-19-2016, 06:34 PM   #12
Senior Member
 
DouglasReid's Avatar
 
Join Date: Jun 2016
Posts: 339
Quote:
Originally Posted by Iwannacamp View Post
LOL X2 I was gonna suggest this. Careful that the siding isn't getting too hot also.
If the siding is an issue you can attach it to the WH cover at the top, use pop rivets. I think this is a better idea than my original one because it insures the siding isn't getting any of the heat from the wWH
__________________

__________________
Maurice, LA

2012 Wildcat Sterling 32RL
2008 Chevy Silverado 2500HD LT Diesel
TST TPMS system w/ Flow-thru sensors
2001 Cougar 281 EFS (sold)
DouglasReid is offline   Reply With Quote
Old 09-19-2016, 06:36 PM   #13
Senior Member
 
kenandterry's Avatar
 
Join Date: Sep 2010
Location: Southern Ontario, Canada
Posts: 954
Somebody was asleep at the helm in the design group there for sure.
__________________

Ken and Terry
2010 Georgetown 330TS being pushed by our
2017 GMC Terrain toad (4 wheels down)
kenandterry is offline   Reply With Quote
Old 09-20-2016, 10:00 AM   #14
Senior Member
 
Join Date: Aug 2011
Location: Albany, GA.
Posts: 641
First: IS this unit under any warranty at all? IF it is, the do NOTHING yourself but do call the selling dealer and tell them about this. IF it is under a warranty and you do anything to divert this heat then the selling dealer and FR probably would not honor any warranty. Whether it is under a warranty or not this is a safety issue and they should step up to resolve the problem at their expense. Just imagine, and I would hate to know this happened, that someone's unit would have a fire due to this poor design flaw. The selling dealer and FR would most likely be held at fault for poor design and implementation.
__________________
Thurman is offline   Reply With Quote
Old 09-20-2016, 10:18 AM   #15
Mod free 5er
 
Join Date: Mar 2008
Location: Concord, NC
Posts: 24,509
Send your pictures to Sonomo and in the meantime, fabricate and pop rivet a deflector long enough and wide enough to extend past the taillight to the water heater panel or loosen the taillight assy and tuck it under the bottom of the assy.

It is a totally bad design.
__________________
OldCoot is offline   Reply With Quote
Old 09-20-2016, 10:43 AM   #16
Site Team
 
wmtire's Avatar
 
Join Date: Nov 2010
Location: Northeast Louisiana
Posts: 12,427
I contacted Forest Rivers Sonoma Division yesterday on the members behalf. They were very responsive and sent full information back that I forwarded to the OP, on who to contact with their phone number and everything.

We just need to wait and see now as to what solutions are presented. There is nothing we can accomplish at this point since Forest River is on it.
__________________
2011 Flagstaff 831 RLBSS

I've invented a new word. "Plagiarism"
wmtire is offline   Reply With Quote
Old 09-20-2016, 10:49 AM   #17
Senior Member
 
5picker's Avatar
 
Join Date: Aug 2015
Location: South Western PA
Posts: 2,939
Quote:
Originally Posted by wmtire View Post
I contacted Forest Rivers Sonoma Division yesterday on the members behalf. They were very responsive and sent full information back that I forwarded to the OP, on who to contact with their phone number and everything.

We just need to wait and see now as to what solutions are presented. There is nothing we can accomplish at this point since Forest River is on it.
Thanks!
That was a great thing to do!
__________________
_________________________________________
2016 Flagstaff 8529IKBS Diamond Package 5th Wheel
Ford F-Series SCREW 4x4
TST Tire Monitor - Sinemate 3500w Gen.
2016 Nights Camped = 46
5picker is offline   Reply With Quote
Old 09-20-2016, 12:06 PM   #18
Junior Member
 
Join Date: Aug 2016
Posts: 4
update

I've talked to the salesman and the service manager at the dealership. I've yet to hear back from them. Wmtire was gracious enough to contact forest river and i've responded to their request so we are in a holding pattern for a resolution.

The trailer is a 2017 and just over a month old so yes, it's under warranty. I'm hesitant to add anything to it until FR and the dealer have had a chance to fix. I can use it on electric for now. I'll update the post when i have more info.

Thanks for all the replies.
__________________
sullybeav is offline   Reply With Quote
Old 09-21-2016, 08:47 AM   #19
Junior Member
 
Join Date: Aug 2016
Posts: 4
daily update

Got a call back from the service manager of the dealership. He asked me to attempt to bend the exhaust down a bit to redirect the flow of heat and take some pictures of the water heater with the cover off. I did both though there was not much movement of the duct as its installed in place as the manufacturer intended. After doing this, i fired up the water heater with no change. The taillight heated up almost immediately. He did indicate I could bring the trailer in to them in early October and they would have a look. I have not received a response from Forest River as yet.

I reviewed the installation instructions for the water heater, a Suburban model, and it appears the following applies;


CAUTION : If possible, do not install the water heater to w here the vent can
be covered or obstructed w hen any door on the trailer is opened. If this is
not possible, then the travel of the door must be restricted in order to
provide a 6" minim um clearance between the water heater vent and any door
whenever the door is opened.

CAUTION : Do not install this appliance to w here the vent terminates below a slide-out. This appliance is not to be installed under any overhang. It must
be free and clear of any type overhang


I think that by the above, even a taillight could be considered an overhang, especially in such proximity to the vent.

I will call the Forest River rep today as I think clearly their design and construction was at a minimum counter to the water heater manufacturers instructions, and at a maximum negligent in that if I hadn't noticed the deformation of the lense, the trailer would likely have caught fire.
__________________
sullybeav is offline   Reply With Quote
Old 09-21-2016, 08:57 AM   #20
Senior Member
 
Brother Les's Avatar
 
Join Date: Jul 2013
Location: BoCoMo
Posts: 1,612
Quote:
Originally Posted by sullybeav View Post
Got a call back from the service manager of the dealership. He asked me to attempt to bend the exhaust down a bit to redirect the flow of heat and take some pictures of the water heater with the cover off. I did both though there was not much movement of the duct as its installed in place as the manufacturer intended. After doing this, i fired up the water heater with no change. The taillight heated up almost immediately. He did indicate I could bring the trailer in to them in early October and they would have a look. I have not received a response from Forest River as yet.

I reviewed the installation instructions for the water heater, a Suburban model, and it appears the following applies;


CAUTION : If possible, do not install the water heater to w here the vent can
be covered or obstructed w hen any door on the trailer is opened. If this is
not possible, then the travel of the door must be restricted in order to
provide a 6" minim um clearance between the water heater vent and any door
whenever the door is opened.

CAUTION : Do not install this appliance to w here the vent terminates below a slide-out. This appliance is not to be installed under any overhang. It must
be free and clear of any type overhang


I think that by the above, even a taillight could be considered an overhang, especially in such proximity to the vent.

I will call the Forest River rep today as I think clearly their design and construction was at a minimum counter to the water heater manufacturers instructions, and at a maximum negligent in that if I hadn't noticed the deformation of the lense, the trailer would likely have caught fire.

STOP.... STOP... STOP.... making modifications on your own. This can AND WILL come back to bite you.

The Dealer and FR must recommend and make mods and warranty them. You do not change out the melted cover or anything else. All of the work needs to documented by the DEALER.


The Dealer and FR should know what is going on AND HAVE A PLAN on how to FIX IT, BEFORE you take it to them. It will sit on their lot for months and little work will be done and you will be told to 'come and pick it up'..... YOU want a plan in writing on how to Fix this as it is a very bad fire hazard. Ask the Dealer, who they are talking to at FR and YOU call that person also and stay very close in this loop.


As for now, NEVER use the propane and only the electric on the WH.


(if you have a lawyer friend, it may be best to talk with them, friend to friend and not tell FR/Dealer that you are talking to a lawyer......)
__________________

__________________
Brother Les

2013 Forest River Salem Hemisphere SBT312QBUD

2001 CrewCab F-250 7.3 PowerStroke Diesel
SuperChip, BTS transmission, 6.0 Trans Cooler
Brother Les is offline   Reply With Quote
Reply

Tags
280, heater, light, water, water heater

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




» Virginia Campgrounds

Reviews provided by




ForestRiverForums.com is not in any way associated with Forest River, Inc. or its associated RV manufacturing divisions.

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -5. The time now is 12:30 AM.